Summary
Overview
Work History
Education
Skills
Timeline
Sheriff's Vision Award
Generic

Stacie Stallings

Nampa,ID

Summary

Dynamic professional with a proven track record at Blue Cross of Idaho, excelling in care coordination and community relations. Skilled in strategic planning and effective communication, I successfully enhanced patient outcomes through comprehensive care plans and strong relationship building. Committed to continuous improvement and delivering quality services in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Emergency Communcations Officer - Trainee

Ada County Sheriff's Office
04.2025 - 09.2025


  • Engaged in training sessions to develop skills in core responsibilities and processes.

Care Coordinator

Blue Cross of Idaho
05.2019 - 04.2025
  • Coordinated patient care plans, ensuring timely and effective communication among healthcare providers.
  • Assisted in scheduling appointments, optimizing workflow for improved patient access to services.
  • Monitored patient progress, documenting updates in electronic health records for accurate information sharing.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment strategies tailored to patients' needs.
  • Facilitated patient education initiatives, promoting understanding of care plans and health management techniques.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Enhanced patient care by developing and implementing comprehensive care plans.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.

Social Services Director

Avamere Transitional Care And Rehabilitation
12.2016 - 05.2019


  • Managed interdisciplinary teams to coordinate client services and improve program effectiveness.
  • Conducted needs assessments to identify gaps in services and inform program development strategies.
  • Worked with patients and families to ensure safe discharges back into their homes or a lesser level of care setting.
  • Investigated allegations of abuse and neglect and reported allegations to Adult Protection.
  • Completed all initial and ongoing Social Service assessments and updated care plans as needed.

Social Services Director

Legacy Home Health and Hospice
01.2011 - 07.2016
  • Led strategic initiatives to enhance service delivery and community engagement across multiple programs.
  • Developed and implemented policies ensuring compliance with state and federal regulations.
  • Analyzed program outcomes, driving data-informed decisions for continuous improvement in service delivery.
  • Referred families to shelters, legal resources, and educational programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
  • Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
  • Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
  • Led multidisciplinary teams to design and execute comprehensive social services plans, meeting varied needs of community.
  • Led a multidisciplinary team of professionals in the design and delivery of client-centered services.
  • Developed training materials and workshops for staff, enhancing their skills and knowledge in critical areas of social work.

Education

Bachelor of Arts - Social Work

Northwest Nazarene University
Nampa, ID
06-1993

Skills

  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity
  • Report preparation
  • Cultural awareness
  • Community relations
  • Risk assessment
  • De-escalation techniques
  • Organizational skills
  • Time management
  • Problem-solving
  • Decision-making
  • Written communication
  • Excellent communication
  • Team building
  • Active listening
  • Relationship building
  • Conflict resolution
  • Quality assurance
  • Teamwork
  • Reliability
  • Effective communication
  • Self motivation
  • Interpersonal skills
  • Professionalism
  • Time management abilities
  • Continuous improvement
  • Adaptability

Timeline

Emergency Communcations Officer - Trainee

Ada County Sheriff's Office
04.2025 - 09.2025

Care Coordinator

Blue Cross of Idaho
05.2019 - 04.2025

Social Services Director

Avamere Transitional Care And Rehabilitation
12.2016 - 05.2019

Social Services Director

Legacy Home Health and Hospice
01.2011 - 07.2016

Bachelor of Arts - Social Work

Northwest Nazarene University

Sheriff's Vision Award

While going through the Academy for Emergency Communications Officer I was awarded the Sheriff's Vision Award for "exemplifying the vision, mission, and values of the Ada County Sheriff's Office".

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Stacie Stallings