I am a positive, detail orientated, experienced retail manager. I have experience running multiple $100+ million dollar buildings. With a focus on associate engagement and retail process results.
Overview
18
18
years of professional experience
Work History
Specialty Assistant Store Manager
Lowes Home Improvment
Olympia, WA
07.2023 - Current
Responsible for Specialty areas of the store.
Developed and implemented effective routines to drive Key Performance Indicators.
Associate engagement
Safety
Staffing
Development of Leadership in Department Supervisors
Opening and closing of the store
Store Manager
Bed Bath & Beyond
Olympia, WA
07.2023 - 07.2024
Responsible for daily operations of the building and associates.
Developed routine of sustainable KPI execution.
Emphasized the importance of associate engagement.
Verified safety protocol.
Stayed until the very last day to close the store for good. Making sure that all of company assets were accounted for, store was cleared, and associates were taken care of.
Store Manager
Walmart
Spanaway, WA
08.2021 - 07.2022
Responsible for the daily operations of a $130m supercenter, with an associate base of 400 associates.
In depth knowledge of policy and procedures. Understanding requirements, ensuring compliance, and preventing potential issues.
Maintaining vendor and supplier relationships. Which included negotiating terms, pricing, and other aspects to benefit the store.
Compliance and regulatory expertise. To ensure that the store operates within the legal framework, avoiding potential issues.
Inventory management, which is crucial in retail. Experience with optimizing inventory levels, improving instock, increasing inventory turns, to improve profitability.
Merchandising to optimize sales, by capitalizing on the right product at the right time, in the right location.
Associate development. Leveraging talent, and ensuring that associates have the right tool and information to be successful. Training and development with follow up and accountability to develop future leaders.
Problem solving and Crisis management. Calm, level headed, with expertise to address issues and prioritize when there were supply chain disruptions, product recalls, associate issues, and customer complaints
Specialized knowledge and experience to navigate unique challenges to optimize operations, increase profitability, and ensure compliance.
Store Lead
Walmart
Tacoma WA, Lakewood WA, Spanaway WA, Tumwater WA, Warrenton OR, Bend OR, Fairbanks AK
06.2015 - 08.2021
The store lead position is essentially a store manager in training. You are responsible for maintaining store standards in the absence of the store manager.
My role was a bit different. I was utilized as a temporary store manager in various stores, in the event that a store manager was out of the store for a period of time. Or when a store manager position was vacated and there was a need for coverage.
The last couple of years of this role, I was utilized to get struggling stores back to performing. I would go in to help with engagement, execution of priorities, setting of expectations, and delivering results.
It was a great opportunity to learn how to generate associate buy in. How to drive results in a short amount of time, and to help struggling stores to achieve KPIs again.