Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacie Verna

Brentwood,TN

Summary

Results-driven professional with 20+ years of Project Management, Quality Assurance and Leadership experience. Adept at managing concurrent, high value projects on some of the largest government contracts. Skilled at working with cross-functional teams, communicating risks/status to executives and customers, gathering requirements, writing user stories, developing test scenarios and designing solutions utilizing both Agile and Waterfall methodologies.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Project Manager

Verizon
07.2015 - Current
  • Responsible for managing large scale Public Sector projects that span across different end-to-end functional areas (ordering, billing, ticketing, reporting, inventory, SLA management, etc.) for various customers. Contracts include but are not limited to Federal Aviation Administration (FAA), Enterprise Infrastructure Solutions (EIS) and Networx.
  • Develop project management roadmaps and work plans to define project objectives, resources, budget, timelines and milestones
  • Design/Deliver user stories, test case scenarios and high level architecture assessments utilizing Agile and Waterfall methodologies and tools such as JIRA and Clarity
  • Work across various groups such as Customers, Vendors, Product, Sales Engineering, Operations, PMO, Enterprise Architects, IT Development and QA to answer questions and facilitate conversations so that issues and/or action items can be brought to closure
  • Communicate project plans and progress to key stakeholders and project contributors; implement appropriate change management processes as necessary
  • Maintain compliance with regulatory/security parameters in complex government projects
  • Review proposals and assess all Business Support System requirements in order to provide Sales/PMO with detailed information that can be incorporated back into the overall response

Manager

Verizon
01.2013 - 07.2015
  • Responsible for managing a team of 5 Project Managers and 4 UAT Testers who delivered end-to-end solutions for large scale government agencies under the Networx contract
  • Set and communicated objectives and priorities and provided ongoing direction through continuous feedback, coaching, training and development
  • Ensured all projects were in line with strategic goals of the company
  • Drove on-time delivery of Strategic and Operational Projects according to associated Release schedules through Agile and Waterfall methodologies
  • Effectively communicated escalations/risks/changes/status to executive management
  • Drove Public Sector capital planning for future years and maintained tracking of ROI for completed projects

User Acceptance Testing Manager

Verizon
01.2006 - 01.2011
  • Responsible for managing a team of 6 User Acceptance Testers through implementation of multi system functionality under the Networx Contract.
  • Effectively managed priorities while juggling multiple projects simultaneously in fast-paced environment.
  • Developed strong working relationships with developers and stakeholders, fostering effective communication for efficient problem solving.
  • Managed creation of Test Plans, Risk Assessments, Defect Tracking, Training Documents and Status Reports which expedited issue resolution and enhanced team efficiency

Quality Assurance Team Lead

Acumen Solutions
01.2002 - 12.2005
  • Served as a Release Manager for a 76 person onshore/offshore testing team
  • Responsible for aligning Business/QA processes, leading daily “Hand Off” calls and tracking issues across various modules between the US and India teams
  • Test lead for various systems including Provisioning, Ordering/Order Tracking and Credit Review

Education

Bachelor of Science - Marketing And International Business

University of Richmond
Richmond, VA
05.1999

Skills

    Complex Project and Program Management

    Proposal Management

    Agile and Waterfall Methodologies

    Cross-Functional Communication

    Proactive Issue Resolution

    Customer Engagement

    Training

    MS Office

    JIRA

Certification

  • PMP - Project Management Professional
  • Six Sigma Green Belt

Timeline

Project Manager

Verizon
07.2015 - Current

Manager

Verizon
01.2013 - 07.2015

User Acceptance Testing Manager

Verizon
01.2006 - 01.2011

Quality Assurance Team Lead

Acumen Solutions
01.2002 - 12.2005

Bachelor of Science - Marketing And International Business

University of Richmond

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Stacie Verna