Summary
Overview
Work History
Fully remote and/or willing to travel.
Additional Information

Stacie Worrel

East Hartford,CT

Summary

Enthusiastic CSR eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer management software and training in database management. Motivated to learn, grow and excel.

Overview

5
5
years of professional experience

Work History

Customere Service Representative

Integrity Payment Systems
Wethersfield, CT
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed to consistently write 4+ new leads/shift.
  • Consistently submitting leads with 25% lead-sale conversion.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Telemarketing Sales Representative/Rehash

Choice Merchant Solutions
Hartford, CT
02.2013 - 06.2018
  • Completed daily cold calling and outreach to build sales pipeline.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Answered calls, took messages and transferred calls to correct individuals.
  • Answered questions about company offerings with knowledgeable responses about products and services.

Fully remote and/or willing to travel.

I have a fully equipped home office, complete with reliable internet, telephone, computing power, and printing equipment, I am also more than willing to travel, commute, relocate. and/or to work more traditionally in your choice of location. Hybrids Welcome!

Additional Information

I am returning to the safe, sanity of the workplace after almost a decade in the wilds of family life. During my hiatus, my husband and I have been growing our family to a whopping seven members strong. Our oldest and youngest, both boys ages 10 and 2, dribble down from three of the smartest, sneakiest little princesses you would ever meet. Dear Lord, have mercy on the families of the young men who will one day get the pleasure of entering into our family..

I am returning to the workforce after raising a family. (or at least getting a jump on it)

I really need a new occupation.

Similar Profiles

CREATE PROFILE
Stacie Worrel