Stacie Y. Gilyard
Killeen,TX
Summary
Talented graduate student researcher with exemplary reporting and data assessment skills. Offering data analysis and hands-on presentation experience. An astute professional with an understanding of broad psychology concepts. Passionate about increasing knowledge to drive growth and needed improvements. Ready to take on the challenges for Applied Psychology in the master's program.
Overview
6
6
years of professional experience
Work History
Event Caterer
Let Us Do The Cooking
09.2021 - Current
- Managed staff members assigned to caterings events; provided guidance on proper procedures for setup and cleanup operations.
- Coordinated with clients to determine desired menu items and special dietary needs.
- Attended meetings with clients prior to their booked events in order to discuss details related to menus and other arrangements.
- Developed catering menus to exceed client expectations yet meet tight budgets.
- Assisted with loading and unloading vehicles before and after catered events; transported food items when required.
Customer Service Representative
Ambit Energy
06.2018 - 09.2020
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collected deposits or payments and arranged for billing.
Education
Master of Science - Applied Psychology
Texas A&M University - Central Texas
Killeen, TX12.2025
Bachelor of Science - Psychology
Texas A&M University - Central Texas
Killeen, TX05-2024
Associate of Arts - General Studies
Central Texas College
Killeen, TX07-2022
Skills
- Data Analysis
- Team Collaboration
- Team Leadership
- Critical Thinking
- Data assessments
- Research Planning
- Problem-solving skills
- Personable and friendly
- Teamwork and Collaboration
- Research Paper Writing
References
References available upon request.
Timeline
Event Caterer
Let Us Do The Cooking
09.2021 - Current
Customer Service Representative
Ambit Energy
06.2018 - 09.2020
Master of Science - Applied Psychology
Texas A&M University - Central Texas
Bachelor of Science - Psychology
Texas A&M University - Central Texas
Associate of Arts - General Studies
Central Texas College
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