Stacy Aguirre
Dennys Restaurant
Inglewood
2
Languages
7
years of professional experience
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Work History
Shift Manager
3 Years 10 Months- Supervised daily operations to ensure smooth workflow and high service standards.
- Trained and mentored new staff on company policies and food safety practices.
- Managed inventory control, reducing waste through effective stock management strategies.
- Implemented scheduling adjustments to optimize labor efficiency during peak hours.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Coached crew members to optimize performance and motivate toward more efficient work.
Restaurant Hostess
1 Year 10 Months- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservation system, optimizing table assignments and minimizing wait times for guests.
- Assisted in training new staff on customer service protocols and restaurant procedures.
- Monitored dining area for guest needs, promptly addressing concerns to enhance satisfaction.
Education
- International Studies
Skills
Decision-making
Customer service focus
Employee training
Punctual and reliable
Team development
Delegating work
Documentation and reporting
Flexible schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager
Dennys Restaurant
08.2022 - 06.2026Read More
Restaurant Hostess
Dennys Restaurant
03.2019 - 01.2021Read More
University of California, Irvine
from International Studies
Read More