Stacy Alejo
San Jose,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Willing to take on any task to support team and help business succeed. Offers strong communication and team collaboration abilities. Excels in communication, empathy, and time management, ensuring exceptional service delivery to clients seeking healthier lifestyles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wellness Concierge
Palo Alto Hills Golf & Country Club
Palo Alto
10.2023 - 12.2023
- Scheduled appointments with healthcare providers for clients in need of additional support or services.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Behavior Technician
Maxim Healthcare Staffing
Foster City, CA
04.2022 - 10.2022
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Developed individualized treatment plans for each client that included goals and objectives.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
Restaurant Hostess
Black Angus Steakhouse
San Jose
02.2019 - 11.2019
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Assisted with setting up banquet rooms for special events.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
Some College (No Degree) -
De Anza College
Cupertino, CASkills
- Decision-making
- Adaptability
- Task prioritization
- Problem-solving abilities
- Attention to detail
- Written communication
- Professionalism
- Public speaking
- Teamwork and collaboration
Certification
Food Handlers Card
BLS Certified
Driver's License
Timeline
Wellness Concierge
Palo Alto Hills Golf & Country Club
10.2023 - 12.2023
Behavior Technician
Maxim Healthcare Staffing
04.2022 - 10.2022
Restaurant Hostess
Black Angus Steakhouse
02.2019 - 11.2019
Food Handlers Card
BLS Certified
Driver's License
Some College (No Degree) -
De Anza College
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