Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
1st Assistant Manager
McDonald’s
11.2021 - 08.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Mentored team members to enhance professional development and accountability in workplace.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Degree In Teaching - Primary Education
Sam Sharpe Teachers College
Jamaica,WI
06.2008
Skills
Microsoft Office Expertise
Negotiation
Customer Relationship Management
Team Motivation
Strategic Planning
Shift Coverage
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
1st Assistant Manager
McDonald’s
11.2021 - 08.2023
Degree In Teaching - Primary Education
Sam Sharpe Teachers College
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