Stacy Batton

At D&S Commercial Cleaning, I managed the company’s billing and invoicing processes while coordinating scheduling across multiple buildings to ensure smooth daily operations. I worked directly with clients through in-person meetings, providing support and strengthening long-term relationships, while also helping to grow the business by developing connections with new and potential clients. In addition to handling procurement and supply orders for several facilities, I was responsible for training new staff members to maintain high service standards and operational efficiency.

In my role at the R.C. Durr YMCA, I assist both prospective and current members by managing the full membership process—from setting up new accounts and leading facility tours to verifying insurance-based memberships and ensuring accurate data entry. I handle invoicing and billing for swim team members, coordinate email communications with prospective members, and conduct audits of corporate discounts to maintain compliance and accuracy. Alongside these responsibilities, I provide daily front desk support by greeting members, answering calls, and managing administrative tasks for the Membership Director, helping ensure a positive member experience and smooth operations.

As Store Manager at Goodies Pawn, I oversaw daily operations, including employee scheduling, inventory management, and approval of purchases and loans. I worked directly with the ATF to ensure compliance with all regulations related to firearm sales and coordinated online transactions through eBay and GunBroker auctions, handling both purchasing and sales. In addition, I resolved in-store IT issues, maintaining reliable computer systems to support smooth business operations and customer service.