Stacy Becklund
Eden Prairie,USA
Summary
Award-winning Community Account Manager with a proven track record of pioneering high-impact initiatives, including the launch and development of an advanced products team. Recognized for driving innovation, leading high-caliber teams, and delivering measurable results through strategic account management. Highly collaborative leader who partners cross-functionally with sales, product, operations, and leadership teams to align solutions with customer needs and business objectives. Known for professionalism, integrity, and the ability to build trusted relationships while navigating complex, evolving environments.
Overview
10
10
years of professional experience
Work History
Community Account Manager
Comcast
St Paul, Minnesota
10.2024 - Current
- Actively leads a team of 8 Account Managers comprising of over 600 MDU complexes and Complex MRC valued at over $4 million
- Cultivated strong relationships with internal business and external business partner stakeholders to enhance the customer and client experience across the nation.
- Developed and implemented strategic outreach programs to increase brand awareness, drive penetration, and engagement in local markets.
- Analyzed customer feedback and market trends to inform product offerings and drive innovation initiatives.
- Coordinated cross-functional teams to execute community events, improving brand visibility and customer loyalty.
- Led training sessions for team members on best practices in customer relationship management and engagement strategies.
- Drove process improvements resulting in streamlined communication between departments, enhancing operational efficiency.
Community Account Executive 3
Comcast
St Paul, MN
10.2024 - Current
- Created a Playbook for Onboarding Bulk services regionally
- Leader of the West Division Tiger Team to build and create a Bulk Playbook for the West Division
- Demonstrate leadership by managing multiple portfolios and building trusting business relationships to drive growth
- Continuously increase overall penetration quarter over quarter by successfully implementing sales strategies and cross-functional collaboration
- Provide leadership and mentorship to team members, guiding them towards success in account management, sales and relationship building
- Lead initiatives to develop strong working relationships with property management and leasing staff of MDU properties, leveraging their support through onsite programs and events
- Identify and remove obstacles for stakeholders and customers
- Collaborate with cross-functional teams including operations, business development, technical operations and other sales and marketing groups
- Build and maintain relationships with key stakeholders both internally and with business partners
- Drive growth within the region’s largest MDU portfolio using positivity and optimism
- Develop and execute sales strategies, showcasing leadership in devising effective marketing and sales approaches
Indirect Sales Executive
Comcast
St Paul, MN
08.2016 - 10.2022
- Drove growth by leading with Influence, building relationships and communication skills across multiple regions and departments
- Graduated Linked to Leadership (high caliber leadership training) in 2021
- NPS scores increased within my team, #1 ISE in the West Division for Sales Per Door in 2019, #1 Overall Power Ranked ISE in the West Division for 2020
- Provide mentorship and guide my peers and partners to greatness in five different lines of business
- Collaborated on the launch of the Event Team in the Twin Cities including onboarding, execution at events, on-the-spot trainings and coachings and scheduling
- Ensured that each branded partner retail location is maintained and merchandised consistent with brand standards and operating guideline
- Corporate liaison for external partners across multiple platforms
Education
Bachelor of Science - Mass Communications: Advertising
Minnesota State University
Moorhead, Minnesota05-2013
MBA - Business Administration
University of Phoenix
Phoenix, AZ12-2025
Skills
- Leading with Influence
- Proactive Thinker
- Strategic Account Development
- Cross-Functional Collaboration
- Onboarding and Training
- Project Management
Timeline
Community Account Manager
Comcast
10.2024 - Current
Community Account Executive 3
Comcast
10.2024 - Current
Indirect Sales Executive
Comcast
08.2016 - 10.2022
Bachelor of Science - Mass Communications: Advertising
Minnesota State University
MBA - Business Administration
University of Phoenix
AWARDS
Top Howler Q2 2024, Top Howler Q3 2024, Linked to Leadership - 2021, Top Prepaid ISE Enterprise - 2018-2020, ELITE Winner - Indirect 2018