Stacy Bettencourt
Suisun,CA
Summary
Motivated to improve and adapt to a fast paced working environment while also making sure that all guidelines and policies are followed. Good communication skills and respect towards patients to make sure their experience was enjoyable. Team worker to help reach the goals and perform extra tasks if needed.
Overview
3
3
years of professional experience
Work History
Phlebotomy Technician Student
GCC Laboratory
10.2024 - Current
- Developed and implemented strategies to improve phlebotomy processes.
- Participated in quality assurance initiatives to identify areas for improvement, implementing changes as needed to enhance overall patient care.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Performed venipunctures, finger sticks
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Parts Delivery Driver
Autozone
09.2021 - Current
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Checked parts computer for stock items and initiated special orders.
Education
Certificate -
CALRegional
Fairfield, CA11-2024
High School Diploma -
California Virtual Academy
Fairfield, CA01-2021
Skills
- Order of draw
- Venipuncture Technique
- Communication abilities
- Active Listening
Timeline
Phlebotomy Technician Student
GCC Laboratory
10.2024 - Current
Parts Delivery Driver
Autozone
09.2021 - Current
Certificate -
CALRegional
High School Diploma -
California Virtual Academy
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