Stacy Bolin
Kirkland,IL
Summary
Accomplished Home Daycare Provider from Ms Stacy’s Daycare, adept in early childhood education and infant care, significantly enhancing learning environments. Expertly managed operations and fostered a nurturing atmosphere, ensuring safety and promoting health. Skilled in curriculum planning and budgeting, successfully supporting children's development from birth to 12 years old.
Overview
23
23
years of professional experience
Work History
Home Daycare Provider
Ms Stacy’s Daycare
Kirkland, IL
07.2005 - Current
- Interview families interested in daycare for their children.
- Managed day-to-day business operations.
- Provide a caring , loving and safe environment for the children.
- Teach a preschool program
- Licensed by the State of Illinois
- Provide Childcare for children ranging in ages from birth to 12 years old.
Dental Front Office Receptionist
Dr Barbara J Runne DDS
Kirkland, IL
03.2001 - 09.2007
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Completed patient referrals to other medical specialists.
- Managed patient billing processes for timely, accurate payments.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Dental Assisting - Dental Assisting
Elgin Community College
Elgin, IL05.1993
Skills
- Early Childhood Education
- Infant Care
- Classroom Instruction
- Health and safety
- Curriculum Planning
- Budgeting and finance
- Nutrition expertise
Timeline
Home Daycare Provider
Ms Stacy’s Daycare
07.2005 - Current
Dental Front Office Receptionist
Dr Barbara J Runne DDS
03.2001 - 09.2007
Dental Assisting - Dental Assisting
Elgin Community College