Summary
Overview
Work History
Education
Skills
Certification
Awards
Introduction
Timeline
Generic

Stacy Chinsami

Merced,CA

Summary

As an experienced Warehouse Director of Operations with over 10 years experience in the industry, I specialize in warehouse operations customization by streamlining logistics adhering to the Cost Mitigation methodology strategy along with optimal P&L and efficient WMS/ERP/TMS planning to ensure peak value added continuous performance metrics. My expertise in leading teams, procurement, improving inventory accuracy, budget assessment, auditing/ reassessing implementation of effective SOP process enhancements that drive efficiency and cost saving methodologies were reflected on 2024's fiscal budget 3rd & 4th quarterly holding a 97% percentile Bid Compliance Rate cutting rehandle/redundancy costs by 0.039% within 60 days of assigned leadership. I directly contributed to a 3% decrease in fuel utilization transportation costs reflected in the 1st quarterly of budget year for 2026 fiscal year for multiple Distribution Center locations under my direct oversight as Sr. Site Manager. I am a dedicated asset to maintaining a safety first regulatory policy compliant workplace fostering a positive career pathway workplace culture environment that encourages collaboration with high performance data ISO auditing evaluation tools. My detailed analytical tailored approach is data-driven, utilizing expert level logistics insight and WMS/ERP/TMS data analysis trend evaluation for real time informed decision-making to attain clear quantifiable & qualitative reachable goal outcomes . I achieve optimal Metrics or KPI trend evaluation using the latest SOP/WMS along with ISO auditing programs to systematically break down all system failures, methodology or processes reflecting revenue on Profit & Loss,Cost Mitigation, Inventory spreadsheets along with redundancy/ancillary costs. Throughout my career, I have successfully trained, mentored & coached staff with team engagement leading them to meet and exceed productivity targets or career goals using a dynamic system that includes a 30/60/90 day comprehensive career progression plan. My focus is on continuous improvement-seeking innovative solutions staying current with all local regulations such as: DOT/OSHA/NFMC or Carrier Regulations that align with company goals enhancing operational excellence. I am passionate about leveraging my skills to add to your already dynamic team by problem solving through safety first logistics management contributing to the success of the organization. My core competencies include: Procurement, supply chain management,budget allocation, SOP training/onboarding, OSHA 30-HR, inventory management, continuous process improvement, P&L, ISO auditing strategies, data driven analysis techniques.Remote Workforce Management •Forecasting & Planning •Continuous Process Improvement • Customer Service •P&L Management •Distribution & Logistics •Inventory & Cost Controls •Cross-Functional Teams •Proiect Management •Quality Assurance & Contro •Compliance & Regulatory •Remote Workforce Management •Forecasting & Planning •Continuous Process Improvement • Customer Service •Distribution & Logistics •Inventory & Cost Controls •Cross-Functional Teams •Proiect Management •Quality Assurance & Contro •Compliance & Regulatory •System Solution Design•Remote Workforce Management. Lean Problem Solving: Incorporated Six Sigma methodologies to implement a point-of-use tooling initiative, reducing on site capacities, leveraging global buying power and yielding $50M in savings

Culture Building: Created a culture of inclusion and accountability, driving diversity in thought, resulting in operational improvements. Led network strategies for turnaround of Safety performance and relationships with customers.

Talent Development: Developed and implemented strategies to attract, retain and grow diverse groups of leaders through skill development, successior plannina and deliberate developmental assianments.

Overview

1
1
Certification
5
5
years of post-secondary education
28
28
years of professional experience

Work History

Director of Operations

Precision Lumping Services
Greenville, SC
06.2026 - Current
  • Led projects deploying capacity solutions to the NA fulfillment/3PL Supply Chain network including new technologies and storage solutions yielding $600M in savings.
  • Developed, mentored, and activated teams across 12 Dollar Tree Distribution Centers, influencing C-level executives and building high-performing sales operations in growth-focused environments with 90% travel rate.
  • Incorporated Six Sigma methodologies to implement a point-of-use tooling initiative, reducing on site capacities, leveraging global buying power and yielding $50M in savings.
  • Applied data trend analysis ISO, TMS, WMS to develop business-driving strategies and SOP initiatives.
  • Recognized for agility and delivering top results amid volatile market environments and dynamic customer purchasing behaviors as Director of Operations.
  • Areas of expertise include: Operational Strategy, Remote Workforce Management, Forecasting & Planning, Continuous Process Improvement, Customer Service, P&L Management, Distribution & Logistics, Inventory & Cost Controls, Cross-Functional Teams, Project Management, Quality Assurance & Quality Control, Compliance & Regulatory, System Solution.

Senior Site Manager

Capstone Logistics LLC
Williamston, SC
08.2025 - 06.2026
  • As a Senior Site Manager for Capstone Logistics LLC, I headed the Kroger Grocery Bakery Transportation/Logistics Division for upstate South Carolina and surrounding local regions.
  • Integrated supply chain solutions with leading 3PL, LTL, FTL warehouse integration systems, transportation management, and last-mile distribution, optimizing logistics performance and lowering total network costs through performance-driven management analytics.
  • Analyzed KPI and metric trends to document quantitative and qualitative data.
  • Designed spreadsheet analyses and queries for effective data management.
  • Served as point of contact for warehouse operations, managing payroll, budget allocation, facility maintenance, training modules, and safety protocol guidelines.
  • Handled the hiring process for all hourly and salary employees.
  • KPI/Metric data trends evaluation for documentation on all quantitative and qualitative data.
  • Communicated operational goals and recapped previous day's metrics, costs, labor, and customer satisfaction data.

Operations Manager (FAC)

XPO Logistics
Pasco, WA
01.2025 - 08.2025
  • As an Operations Manager at XPO, I led a team of over 85 direct reports/doc employees in delivering high quality damage free expedited shipping & transportation solution to our consignee, stakeholders, shareholders or service centers.
  • Achieved 16 consecutive months of zero treated injuries, reinforcing safety compliance across operations.
  • Increased shipments returned to facility by 1am from 50% to 92% through DUE/Non-Due strategy, enhancing overall city delivery/pickup cycle.
  • Analyzed expenses to reduce operational costs.
  • Performed ISO audits to maintain quality standards.
  • Analyzed KPI and metric trends to inform decision-making.

Operations Supervisor (HUB)

FedEx Freight
Portland, OR
08.2023 - 01.2025
  • Supervisor to all LOCAL AREA freight. Management responsibilities include: training, safety engagement meetings, goal setting, projected profitability margins, productivity metrics evaluation tools overseeing 50+ trans loaders offloading, loading freight from Drayage, PUP trailers, Multi Module trailers, 53' trailers, lifting gates and Van Lines while promoting safety awareness in the workplace.
  • Functioned as a liaison to enhance collaboration and ensure project alignment. and networked to ensure timely damage free delivery for customer satisfaction with efficiency.
  • Conducted training sessions on safety rules and regulations, fostering a culture of safety among employees.
  • Trained all employees on safety rules and regulations.
  • Monitored and organized shift operations, ensuring adherence to safety protocols and maintaining productivity levels.

Operations Manager

FedEx Ground
Huntsville, AL
10.2022 - 08.2023
  • Directed the opening of a new warehouse and facilitated training for leads, coordinators, and operations managers.
  • Coordinated activities across Madison and Building #1 to ensure efficient operations.
  • Facilitated team safety and policy engagement meetings to reinforce compliance and promote a culture of safety.
  • Executed strategy to assess achievement of metrics goals.
  • Conducted team meetings focused on safety and policy compliance.

Operations Manager

FedEx Ground
Menomonee Falls, WI
02.2022 - 10.2022
  • Monitored safety, quality, and cost control while overseeing a crew of 12 package handlers in Van Lines #3/#4 to ensure adherence to quality standards and proper handling techniques.
  • Interacted with local drivers to enhance communication and service delivery. for consistency, delivery, better growth and communication skills for customers.
  • Assistance in all conveyor system jams, pinch points and bottlenecks to ensure proper productivity.
  • Assessed opportunities to reduce costs and increase efficiencies, driving operational improvements.

Operations Manager

FedEx Ground
Romeoville, IL
02.2021 - 02.2022
  • Conducted safety meetings and followed procedures to ensure safe loading/unloading of trucks, belts, scanners, and Van Lines.
  • Promoted and implemented safety protocols in a fast-paced, large station, consistently exercising the Purple Promise.
  • Loaded/unloaded 53' trailer trucks with various-sized packages for home and commercial delivery.
  • Worked with varying weights up to 175lbs, standing and bending for long hours with varying weather.

Contract Operations Manager

Daifuku Wynright (Robotics)
Modesto, CA
01.2016 - 12.2019
  • Worked as an Operations Supervisor under contract and was promoted after 8 months to Contract Operations Manager.
  • Tested shipping and receiving conveyors for clients Pepsi-Cola/Frito-Lay and Amazon SK1, contributing to operational readiness of large hub sites.
  • Monitored day to day matrix data, projected data goals, initiated dialog with all contractors or customers, employee performance reviews, write-ups, one on one meetings, scheduling all while maintaining constant communication with both HUB sites.
  • Supervised team of 6 managers, 8 leads, 3 coordinators, and 150+ employees, ensuring implementation of safety practices and operational efficiency.

Back Office Clinic Manager

Merced Medical Clinic
Merced, CA
03.2013 - 06.2017
  • Managed back office activities to support clinic doctors in patient care.
  • Trained and evaluated new medical assistants to ensure compliance with clinic standards.
  • Performed injections, wound care, physical assessment, Rx, triage and medical charting, EMR systems, sutures and staples.
  • Certified in sterile techniques and biohazard material cleanup, maintaining safety and hygiene protocols.

L.V.N. / Medical Asst.

Dr. Reddy Medical Office
Atwater, CA
08.2014 - 01.2016
  • Covered maternity leaves for medical staff, ensuring continuity of care.
  • Supported daily operations by managing front and back office responsibilities.
  • Administered injections, provided wound care, and conducted OBGYN pre-birth assessments, urine analysis, blood draws, and vital sign checks.

Manager

McDonald's
Modesto, CA
08.1998 - 06.2001
  • Promoted from crew to shift manager, then to assistant manager, demonstrating career progression and leadership growth.
  • Oversaw restaurant operations, including production, crew productivity, and guest services, ensuring seamless service delivery.
  • Ensured proper stock levels for efficient operations, food ordering and cost reduction, cash handling.
  • Conducted training for crew members and adjusted operations based on performance goals.

Education

BBA - Buisness Administration Management

California State University-Fullerton
Fullerton, CA
09.2021 - 09.2026

Medical Assisting -

Merced County Office of Education
Merced, CA

High School Diploma -

Ceres High School
Ceres, CA

Skills

  • 3PL
  • LTL
  • Logistics
  • Supply chain logistics
  • WMS
  • Workday
  • Lean Six Sigma
  • Quality assurance
  • Continuous improvement
  • Cost analysis and savings
  • Data analysis
  • Risk mitigation
  • Regulatory compliance
  • Resource allocation
  • Strategic planning and execution
  • Analytical thinking

Certification

  • Forklift Operator
  • Pallet Jack
  • Tugger
  • CPR
  • Reach Truck
  • R.F. Scanner
  • Switcher
  • Sterile Processing
  • Scissor Lift
  • Boom Lift
  • Mantissa Conveyor
  • L.V.N.

Awards

Employee of the Month- Daifuku, February 2019

Introduction

Employee of the Month- Daifuku, February 2019

Timeline

Director of Operations

Precision Lumping Services
06.2026 - Current

Senior Site Manager

Capstone Logistics LLC
08.2025 - 06.2026

Operations Manager (FAC)

XPO Logistics
01.2025 - 08.2025

Operations Supervisor (HUB)

FedEx Freight
08.2023 - 01.2025

Operations Manager

FedEx Ground
10.2022 - 08.2023

Operations Manager

FedEx Ground
02.2022 - 10.2022

BBA - Buisness Administration Management

California State University-Fullerton
09.2021 - 09.2026

Operations Manager

FedEx Ground
02.2021 - 02.2022

Contract Operations Manager

Daifuku Wynright (Robotics)
01.2016 - 12.2019

L.V.N. / Medical Asst.

Dr. Reddy Medical Office
08.2014 - 01.2016

Back Office Clinic Manager

Merced Medical Clinic
03.2013 - 06.2017

Manager

McDonald's
08.1998 - 06.2001

Medical Assisting -

Merced County Office of Education

High School Diploma -

Ceres High School
Stacy Chinsami