Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Cook

PALM BAY,Florida

Summary

Dependable candidate with over 20 years of customer service experience, specializing in client satisfaction and conflict resolution. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments and enhance guest experiences. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.




Overview

25
25
years of professional experience

Work History

Mobile Notary/ Field Service Agent

JMA Outreach Solutions
07.2023 - Current
  • Met with clients in person to render mortgages, deeds and affidavits legally binding through witnessing execution and notarization.
  • Verified identities of individuals involved in signing legal documents through thorough review of identification presented.
  • Updated professional knowledge through continuing education courses in areas such as fraud prevention, ethics, and changes in state laws affecting Notaries Public.
  • Completed notarial certificate and related acknowledgments
  • Ascertained field conditions through direct observation and submitted results.
  • Completed notarial certificate and related acknowledgments.

Certified Process Server

Ninth Judicial Circuit of Florida
03.2015 - 05.2024
  • Delivered legal documents, such as subpoenas and summons, to defendants, witnesses, or other relevant parties.
  • Uphold strict confidentiality when handling sensitive information related to cases and individuals being served.
  • Conducted research on local rules and regulations surrounding proper methods of service within different jurisdictions.
  • Recorded attempts of service in detailed reports, including dates, times, and delivery methods used.
  • Utilized various resources and databases to locate hard-to-find individuals for document serving purposes.
  • Attended relevant training sessions or conferences to stay up to date on industry trends and best practices.

Bartender/Server/Trainer

Stonewood Grill and Tavern
07.2007 - 05.2008
  • Served food and beverages promptly with focused attention to guests needs while cultivating warm relationships with regular customers.
  • Communicated customer orders promptly to kitchen staff.
  • Prepared beverages according to established recipe standards.
  • Ensured sanitation of bar area, glassware, and equipment.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Hooter Girl (Bartender, Trainer, Server)

Hooters Inc.
05.2000 - 06.2004
  • Greeted customers warmly while delivering exceptional service.
  • Maintained accurate records of customer orders and communicated them promptly to kitchen staff.
  • Processed payments accurately using POS system to ensure transaction efficiency.
  • Checked guest identifications to verify age requirements for alcohol purchases.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Served high customer volumes during special events, nights, and weekends.

Education

Associate of Science - Legal Studies

Seminole State College Of Florida
Sanford, Florida
05-2012

Associate of Arts - General Studies

Seminole State College Of Florida
Sanford, Florida
05-2012

Skills

  • Active Listening and Effective Communication
  • Research Skills and Affidavit Preparation
  • Assertiveness
  • Innovative Problem Solving
  • Field Condition Observations and Documentation
  • Notarial Practices Expertise
  • Identity and Document Validation and verification
  • Legal Terminology Understanding
  • Critical Thinking Skills
  • Professionalism and Ethical Decision Making
  • Inventory Management and Attention to Detail
  • Training New staff
  • Health Codes Compliance
  • Suggestive Selling
  • Strong Multitasking
  • Outgoing and Adaptable Personality
  • Payment Processing
  • Strong Work Ethic
  • Exceptional Customer Service
  • Liquor, Wine, and Food Service

Timeline

Mobile Notary/ Field Service Agent

JMA Outreach Solutions
07.2023 - Current

Certified Process Server

Ninth Judicial Circuit of Florida
03.2015 - 05.2024

Bartender/Server/Trainer

Stonewood Grill and Tavern
07.2007 - 05.2008

Hooter Girl (Bartender, Trainer, Server)

Hooters Inc.
05.2000 - 06.2004

Associate of Science - Legal Studies

Seminole State College Of Florida

Associate of Arts - General Studies

Seminole State College Of Florida

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Stacy Cook