Summary
Overview
Work History
Education
Skills
Certification
meditate, qi-gong, walking, hiking, stand up paddling
Languages
COMMUNITY SERVICES
Timeline
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SHALEY TRANG LE

SHALEY TRANG LE

Irving,TX

Summary

A motivated, creative, knowledgeable, mindful practitioner and entrepreneur with diverse experiences and skills, including empathy and expertise in leadership, management, team-building, problem-solving, customer service, sales, and project development. Understand the importance of building customer relationships and meeting their needs. Strong communication and interpersonal skills for providing superior customer service. A solid drive to succeed and willingness to go the extra mile to ensure quality services to every customer and customer. Collaboration, multitasking, and leadership abilities will be an asset to any company looking to achieve its goals. Reliable professional with experience notarizing documents, filling out paperwork, and verifying client identities. Consistent with following the notary process and knowledgeable of relevant laws and regulations. Knowledgeable Notary Public with an honest reputation. Strong interpersonal and analytical abilities and a disciplined approach to handling all requests. Pursuing a new professional opportunity with a growing team.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Public Mobile Notary & Loan Signing Agent

Shandora LLC
02.2022 - Current
  • Prepare closing documents and meet clients in person to sign their documents.
  • Provided mobile notary services for increased convenience to clients needing efficient loan signing support at various locations.
  • Checked documents for accuracy and correct signing before notarizing.

Amazon FBA & Walmart WFS Seller

Shandora LLC
10.2018 - Current
  • Promote and maintain knowledge of beauty, anti-aging skincare, haircare, and natural health supplements
  • Manage current sales pricing and manufacturer events and promotions
  • Drive sales and products by applying a proactive nature, knowledge of customer preferences, and active listening skills
  • Maintained high feedback ratings from customers by responding quickly to questions and problems
  • Cultivate strategic customer relationships, evaluate needs and opportunities within customer accounts, and negotiate to gain sales commitments.
  • Used well-established online selling techniques and procedures to market products on sites.
  • Develop and maintain strong relationships with customers and vendors to establish rapport and build trust.

Network Marketer

Shop.com & Naturally Plus USA (NPUSA)
09.2009 - 12.2018
  • Built business partners and sales teams in US, Singapore, Japan, and Vietnam
  • Worked with business partners and sales team to implement Anti-aging and Wellness products in salons, spas, and health professions.
  • Promoted, launched, and offered training in Anti-aging and Skin Wellness events
  • Oversee and lead sales teams in US, Singapore, and Japan to implement anti-aging skincare and wellness products for salon, spa, healthcare, and beauty professionals.

Real Estate Investor and Property Management

Shandora Enterprise, LLC
06.2001 - 06.2016
  • Auctioned, purchased, and flipped residential and rental properties
  • Renovated residential and rental properties before listing on the market
  • Managed tenants
  • Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.


Spa & Salon Owner

Shandora Salon & Spa
09.2007 - 05.2015
  • Designed and built a 7,000-square-foot salon and spa with 24 suites from scratch
  • Managed employees, 26 tenants, and entire sales team.
  • Strategically planning and launching new products and services while ensuring customer satisfaction
  • Anti-aging skincare product trainer and educator
  • Promoted, trained, educated, and prepared for product launch with the sales team to drive the sale of anti-aging skincare products and natural supplements
  • Oversee and lead the sales team to implement wellness products for salon, spa, healthcare, and beauty professionals.
  • Anti-aging skincare product trainer and educator
  • Developed business from the ground up and prepared records and operations for a smooth handover to new owners
  • Designed and worked with website designers to build a salon and spa website
  • Specialized in anti-aging facial treatments
  • Promoted and marketed business on social media platforms to maximize brand identity and generate revenue
  • Managed operations budgeting, accounts payable and accounts receivable, and payroll
  • Kept records for production, inventory, income, and expenses
  • Resolved issues quickly and quickly decision making
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
  • Reconciled daily sales, prepared bank deposits, and assessed financial transaction reports
  • Established good relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
  • Interviewed, trained, and supervised tenants and employees.
  • Put together realistic budgets based on costs and fees for successfully operating the business.

Mortgage Loan Officer

Chase
01.2001 - 01.2003
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Reviewed loan files and updated to match current standards.
  • Provided support during audits to ensure compliance with federal and state regulations, contributing to a strong company reputation.
  • Processed loan applications and monitored progress from start to finish.

Programmer

Guaranty Bank
06.1998 - 07.2001
  • Developed front-end website and designed logo to strengthen company brand and identity.

Education

MARKETING COURSE - Marketing

University of Texas in Dallas
Dallas, TX
12.2018

Real Estate And Mortgage

KAPLAN
Arlington, TX
01.2001

BACHELOR OF SCIENCE IN INFORMATION SYSTEM - Information Technology Project Management

University of Texas in Arlington
Texas
01.1998

BIOLOGY MAJOR - Biology

Texas Women’s University
Denton, TX
01.1994

Skills

  • Positive Altitude: Empathy and Kindness
  • Meditation Coaching
  • Entrepreneurship
  • Leadership
  • Team Building
  • Management
  • Effective Communication
  • Quick Problem-Solving
  • Strategic Planning
  • Detail-oriented
  • Analysis
  • Fundraising Event Planner and Coordinator
  • Anti-aging and Skin Wellness Educator and Trainer
  • E-commerce
  • Retail Sales
  • Online and offline Marketing Strategies

Certification

Esthetician specializing in Anti-aging and Skin Wellness

Meditation Coach

Certified Notary Public and Loan Signing Agent

meditate, qi-gong, walking, hiking, stand up paddling

My daily routine is practicing mindfulness through meditation, qi-gong, and walking as these activities help me to start my day with a clear and focused mind, allowing me to approach my tasks and responsibilities with a sense of calm and clarity. 

Languages

English
Professional Working
Vietnamese
Native or Bilingual

COMMUNITY SERVICES

· Member of Mind Valley (mindvalley.com)

· Member of the Vietnamese Culture & Science Association   (vcsa.org)

· Voice of the Vietnamese Americans 1600AM Host (VVA 1600 AM)   (vva1600.com

· Youth Leadership Development Coach (lenduong.org)

· Volunteer of Deer Park Monastery / Loc Uyen Tu   (deerparkmonastery.org)

· Volunteer of Quang Chieu Temple (thienvienquangchieu.org)

· Huong Dao Temple (chuahuongdao.org)

· Volunteer of the Vietnamese Martyrs Catholic Church   (catholicmasstive.org)

· Volunteer of the DFW Vietnamese Community

· Volunteer of Development and Marketing Institute For Civic   Online Education (icevn.org)

· Volunteer of the Asian Chamber of Commerce in Southlake

Timeline

Public Mobile Notary & Loan Signing Agent

Shandora LLC
02.2022 - Current

Amazon FBA & Walmart WFS Seller

Shandora LLC
10.2018 - Current

Network Marketer

Shop.com & Naturally Plus USA (NPUSA)
09.2009 - 12.2018

Spa & Salon Owner

Shandora Salon & Spa
09.2007 - 05.2015

Real Estate Investor and Property Management

Shandora Enterprise, LLC
06.2001 - 06.2016

Mortgage Loan Officer

Chase
01.2001 - 01.2003

Programmer

Guaranty Bank
06.1998 - 07.2001

MARKETING COURSE - Marketing

University of Texas in Dallas

Real Estate And Mortgage

KAPLAN

BACHELOR OF SCIENCE IN INFORMATION SYSTEM - Information Technology Project Management

University of Texas in Arlington

BIOLOGY MAJOR - Biology

Texas Women’s University

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