Joana Cacao Downar
Newark,NJ
Summary
Knowledgeable and detail-oriented New Jersey Notary Public specializing in loan signings offering excellent documentation, communication and organizational skills. Strong interpersonal, administrative and analytical abilities and a disciplined approach to handling all types of requests. Proven ethics and dedication to legally-sound operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Loan Signing Agent, Notary Public
Self Employed
Newark, NJ
07.2021 - Current
- Supported Loan Officers and Title Companies with new and past clients' needs to close loans and increase monthly production.
- Interacted with clients to prepare necessary documentation.
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
- Explained very technical financial information to applicants in easy to understand language.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Supported timely and accurate administrative task completion.
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
Bartender
Pier 115
Edgewater, NJ
11.2018 - 04.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve several drinks per hour.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Hair Salon Manager
Creative Concepts
Union, NJ
01.2012 - 04.2018
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, marketing, service and operations policies.
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
- Controlled inventory by tracking expenses, purchases and shelf stock. Recorded weekly supply and inventory needs and made regular orders.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Maintained general appointment calendar and set shift schedules to maintain adequate coverage during business hours.
- Recruited, trained and supervised 8 employees in 6 years.
- Consistently received positive feedback from guests on performance reviews.
- Promoted business through marketing initiatives and use of social media.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
Education
No Degree - Business Administration And Management
Union County College
Cranford, NJSkills
- Bilingual
- Upbeat and Positive Personality
- Outstanding Customer Service
- Managing Operations and Efficiency
- Fluent in Financial Terminologies
- Scheduling and Coordinating
- Administration and Reporting
- Issue and Conflict Resolution
Certification
- CNP - Certified Notary Public
- Loan Signing Certification from the National Notary Association and the Loan Signing System
Timeline
Certified Loan Signing Agent, Notary Public
Self Employed
07.2021 - Current
Bartender
Pier 115
11.2018 - 04.2020
Hair Salon Manager
Creative Concepts
01.2012 - 04.2018
No Degree - Business Administration And Management
Union County College
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