Gurwinder Kaur
Fairfield,CA
Overview
4
4
years of professional experience
Work History
Notary Public and Loan Signing Agent
Self Employed Services
03.2023 - Current
- Administered notarizations for various legal documents, ensuring compliance with state regulations.
- Verified client identification to uphold notary integrity and prevent fraud.
- Assisted customers in understanding notarization processes, enhancing service experience.
- Maintained accurate records of notarized documents for auditing purposes.
- Checked documents for accuracy and correct signing before notarizing.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Administered oath to document signers to obtain affirmation of truth.
Associate Store Manager
Ups Store
03.2023 - Current
- Assisted customers with product selection and service inquiries to enhance overall shopping experience.
- Maintained cleanliness and organization of store displays to promote accessibility and visual appeal.
- Operated point-of-sale systems efficiently for accurate transaction processing and customer service support.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Provided training and guidance to new associates on store policies and procedures for seamless onboarding.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Server Manager
Dennys Restaurant
05.2023 - 11.2025
- Led team of servers to enhance customer service delivery and operational efficiency.
- Developed training programs for new staff to ensure adherence to company standards.
- Implemented inventory management systems to streamline supply ordering processes.
- Analyzed customer feedback to drive improvements in menu offerings and service quality.
- Collaborated with kitchen staff to align service workflows with food preparation timelines.
- Resolved guest complaints promptly, enhancing overall dining experience and satisfaction levels.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Food and Beverage Cashier
Fosters Freeze
05.2022 - 02.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining clean and organized service areas for optimal customer experience.
- Handled cash, credit, and gift card transactions with attention to detail.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Upheld proper food handling safety standards to ensure a healthy dining experience for guests.
- Maintained high levels of cleanliness throughout the work area, adhering to sanitation regulations and guidelines.
- Engaged customers to help create superior food and beverage experience.
Education
Bachelor of Business - Finance
Sacramento State
Sacramento, CAAssociate of Science - Business Administration
Solano Community College
Fairfield, California, CA07.2023
Skills
- Notarial acts
- Mobile notary services
- Document review
- Identity confirmation
- Management and fulfilling duties
- Associate in Business Administration
- More than 5 years experience in customer service
- Excellent Customer service
- Balance soft skills(Patience,Empathy, Active Listening)with technical skills
Languages
Punjabi
Full Professional
Hindi
Full Professional
Education
true
Timeline
Server Manager
Dennys Restaurant
05.2023 - 11.2025
Notary Public and Loan Signing Agent
Self Employed Services
03.2023 - Current
Associate Store Manager
Ups Store
03.2023 - Current
Food and Beverage Cashier
Fosters Freeze
05.2022 - 02.2023
Bachelor of Business - Finance
Sacramento State
Associate of Science - Business Administration
Solano Community College