Highly motivated boutique owner with over 13 years of experience delivering service excellence and performance management. Skilled in developing and implementing HR policies and procedures that align with business objectives and values. Proven track record of building and managing high performing teams.
Overview
13
13
years of professional experience
Work History
CLOTHING BOUTIQUE OWNER/OPERATOR
Eye Candy Fashion Boutique
Clovis
08.2011 - Current
Founded and created Eye Candy Fashion Boutique, a western and boho clothing store
Created an upcycle clothing brand called Dirty Hippie Upcycled Clothing
HIRE AND TRAIN EMPLOYEES - Owning and operating two stores simultaneously resulted in several employees to manage
This was done with complete dedication to employees and customers
Leading by example and teaching employees that they are part of a team and that they are integral to the operation of the business
Extensive knowledge of California labor laws and employee rights
BUDGETING - Prepared and maintained monthly and yearly budgets
BUYER - Keeping up with the latest trends while attending yearly markets in Atlanta, Dallas and Las Vegas
Developed long lasting relationships with vendors while shopping online on a weekly basis
SPECIAL EVENT PLANNING - Organized and executed countless events including, fashion shows, vendor events, paint nights, candle making events and wine tasting events
CUSTOMER SERVICE - Ensured that customer satisfaction is an absolute top priority
Making sure that every customer was treated with the utmost care and respect resulting in repeat business and higher sales
EXCELLENT MERCHANDISING SKILLS - Always ensuring that creative merchandising and displays are fresh for a new experience each time the customers shop
PROJECT MANAGEMENT - Successfully designed and managed the construction of several stores as the business grew.
Education
Some College (No Degree) - Business Administration
Fresno State University
Skills
Financial Planning
Operations Oversight
Customer Service
Employee Orientation
Inventory Control
Retail Sales
Interviewing
Retail Buying
Pricing
Conflict Management
Cash Handling
POS
Schedule Management
Bookkeeping
Recruiting
Human Resources
California Labor Law
Event Planning
Sewing
Embroidery
Payroll
Worker's Compensation
Timeline
CLOTHING BOUTIQUE OWNER/OPERATOR
Eye Candy Fashion Boutique
08.2011 - Current
Some College (No Degree) - Business Administration
Fresno State University
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