Stacy Dominguez
Houston,Texas
Overview
12
12
years of professional experience
Work History
Direct to Consumer Customer Service
Whirlpool
Houston, Texas
08.2026 - Current
- Assisted customers in selecting the right appliances for their needs Whirlpool . kitchen Aid , Amana , Maytag
- Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
Healthcare Customer Service Representative
Randstand
Houston, TX
08.2025 - 06.2026
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
- Utilized claims management software to track claim status and documentation for Retiree Health Saving Accounts
Customer Service Representative
Concentrix
02.2024 - 06.2025
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Completed and filed returns with tax departments at local, state, and federal levels.
Primary arms
FFL
07.2020 - 12.2023
- Managed and coordinated multiple task while ensuring timely completion while shipping and ordering picking customer orders for the Fire arms products
- State Compliance training and working learning new skills and staying updated with firearms products and state's restrictions
- Focused on paying attention to details such as checking restrictions, checking serials, checking addresses on net suite and ez-check to ensure the products go to that specific address.
BARISTA SHIFT LEAD
Starbucks
01.2017 - 06.2020
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- Inspected supplies, equipment and work areas to ensure efficient service and conformance to standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
RESPITE CARE PROVIDER
Emmanuel Health Homecare
07.2014 - 09.2017
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
OFFICE ADMINISTRATOR
university of Houston school of dentistry
05.2015 - 07.2016
- Collaborated with functional teams to coordinate administrative tasks, including scheduling students
- Reconciled account files and produced monthly reports.
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
HIGH SCHOOL DIPLOMA -
Cesar Chavez high school
Houston, Texas06-2014
Skills
- Store maintenance , scheduling, payroll , complaint resolution, shipping and receiving, call center operations, administration assistant
Timeline
Direct to Consumer Customer Service
Whirlpool
08.2026 - Current
Healthcare Customer Service Representative
Randstand
08.2025 - 06.2026
Customer Service Representative
Concentrix
02.2024 - 06.2025
Primary arms
FFL
07.2020 - 12.2023
BARISTA SHIFT LEAD
Starbucks
01.2017 - 06.2020
OFFICE ADMINISTRATOR
university of Houston school of dentistry
05.2015 - 07.2016
RESPITE CARE PROVIDER
Emmanuel Health Homecare
07.2014 - 09.2017
HIGH SCHOOL DIPLOMA -
Cesar Chavez high school