Stacy Dompier
Myrtle Creek
Summary
Accomplish skilled in team leadership and streamlining operations. Successfully coordinated promotional events and enhanced staff training programs, driving customer engagement and operational efficiency.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
16
16
years of professional experience
Work History
Casino Host
Seven Feathers Casino & Resort
Canyonville, OR
11.2024 - Current
- Developed strong relationships with guests to enhance loyalty and retention.
- Coordinated special events and promotions to drive guest engagement and satisfaction.
- Assisted VIP guests with personalized services, ensuring memorable experiences during visits.
- Monitored guest feedback to identify areas for service improvement and implement changes.
- Collaborated with various departments to streamline operations and enhance overall guest experience.
- Managed reservations and provided accurate information regarding gaming options and amenities.
- Assisted in resolving guest disputes professionally, ensuring timely resolution and preserving customer satisfaction levels.
Players Club Representative
Spirit Mountain Casino
Grand Ronde, OR
11.2023 - 11.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in managing player accounts and loyalty programs to enhance guest engagement.
- Provided detailed information on promotions and events, improving guest participation rates.
- Coordinated with team members to streamline processes for smoother operations during peak hours.
- Maintained accurate records of player activity, ensuring data integrity for rewards systems.
- Processed new member applications efficiently, ensuring accurate data entry and timely issuance of club cards.
Assistant Manager
The Home Depot Inc
Ontario, OR
08.2010 - 11.2023
- Led team in daily operations, ensuring optimal inventory levels and product availability.
- Developed training programs to enhance staff skills and improve customer service.
- Streamlined checkout processes, reducing transaction times and enhancing customer satisfaction.
- Coordinated promotional events, driving store traffic and increasing sales opportunities.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Science - Business
Treasure Valley Community College
Ontario, ORSkills
- Customer service
- Office administration
- Microsoft Word
- Microsoft Excel
- Strong problem solver
- Event planning experience
- Detail-oriented
- Problem-solving
- Time management
- Teamwork and collaboration
- Data entry
- Computer skills
Timeline
Casino Host
Seven Feathers Casino & Resort
11.2024 - Current
Players Club Representative
Spirit Mountain Casino
11.2023 - 11.2024
Assistant Manager
The Home Depot Inc
08.2010 - 11.2023
Associate of Science - Business
Treasure Valley Community College