Stacy Edmondson
Tuscaloosa
Summary
Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Big Bad Breakfast
2023.10 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Optimized inventory management, minimizing waste and reducing costs.
- Reviewed invoices to enter data into Excel spreadsheet to track capital improvements.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
ASSISTANT MANAGER /Restaurant Server
Sweet Home Food Bar
2023.07 - 2023.10
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Delivered exceptional customer service while managing multiple tables in high-volume settings.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled cash transactions and processed payments efficiently with attention to detail.
- Served food and beverages promptly with focused attention to customer needs.
BARTENDER/SERVER
Doc's Seafood & Steaks
2018.03 - 2023.01
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Prepared drinks according to standard recipes
- Took orders from customers accurately and in a timely manner
- Trained junior bartenders on drink preparation techniques and customer service standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
GENERAL MANAGER
Westmont Hospitality Group / Intown Suites
2015.08 - 2018.02
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Generated reports on sales activities using Excel spreadsheets for analysis at monthly management meetings.
FRONT DESK SUPERVISOR
Hometowne Suites and Studios
2014.10 - 2015.08
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Collected room deposits, fees, and payments.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Education
High School Diploma -
Brookwood High School
Brookwood, AL2013-05
Bachelor of Science - Interdisciplinary Studies
University of West Alabama
2027
Skills
- Office Administration
- Team Building and Leadership
- Solid Computer Literacy
- Time Management
Certification
- ServSafe Manager Certified 2024-2029
Timeline
General Manager
Big Bad Breakfast
2023.10 - Current
ASSISTANT MANAGER /Restaurant Server
Sweet Home Food Bar
2023.07 - 2023.10
BARTENDER/SERVER
Doc's Seafood & Steaks
2018.03 - 2023.01
GENERAL MANAGER
Westmont Hospitality Group / Intown Suites
2015.08 - 2018.02
FRONT DESK SUPERVISOR
Hometowne Suites and Studios
2014.10 - 2015.08
High School Diploma -
Brookwood High School
Bachelor of Science - Interdisciplinary Studies
University of West Alabama