Desired Job Title
Store ManagerAssistant ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Chicopee, MA, US
Open to relocation: No
Stacy Fortin
Manager
Chicopee,MA
Work Preference
Summary
Results-driven Store Manager with a strong focus on team leadership and problem-solving. Successfully implemented inventory management strategies that reduced costs and enhanced customer satisfaction. Committed to optimizing operations and mentoring staff for sustained growth.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Store Manager
Atlantis Management Group
09.2019 - Current
- Led daily operations, ensuring optimal staff performance and adherence to company policies.
- Developed and implemented inventory management strategies to reduce overhead costs.
- Trained and mentored team members, fostering a culture of continuous improvement and collaboration.
- Analyzed sales trends to optimize product placement and enhance customer experience.
- Managed scheduling and staffing to align with business needs, improving operational efficiency.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Circle K
01.2014 - 11.2018
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, driving strategic decisions for product placement.
- Coordinated promotional activities to increase customer engagement and boost sales revenue.
- Streamlined workflow processes to improve efficiency in store operations and service delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
GED -
Holyoke Community College
Holyoke, MASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Inventory management
Accomplishments
- Increased sales by 9% by coaching department managers on new merchandising standards.
- Achieved shrink levels well below company standard and maintained 0.25% shrink while increasing sales.
- Supervised team of 12 staff members.
- Maintained payroll at 3% less while meeting all needs of the company.
Certification
- Serve safe License - (2026)
- Etip Certificate
- Mass Allergen Certificate
Timeline
Store Manager
Atlantis Management Group
09.2019 - Current
Assistant Manager
Circle K
01.2014 - 11.2018
GED -
Holyoke Community College