Stacy Frink
Gilroy,CA
Summary
Special Education Support Specialist with strong background in fostering inclusive learning environments. Skilled in behavior management, individualized instruction, and supporting diverse needs. Known for effective collaboration with educators and flexibility in dynamic situations. Highly reliable with focus on achieving positive outcomes for students. Background includes implementing tailored teaching strategies and supporting student development. Recognized for effective collaboration and adaptability, ensuring smooth classroom operations and positive student outcomes. Offering a wealth of experience in small group instruction with children of diverse ages. Passionate about education with desire to work with students across levels. Understands importance of teaching solid study habits for testing success.
Overview
21
21
years of professional experience
Work History
Customer Service Manager / Loss Prevention Specialist
Ross Dress for Less
03.2009 - 03.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Behavioral Therapist for Autism
Excursions in Learning
03.1999 - 03.2002
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collaborated with multidisciplinary teams to develop comprehensive behavioral treatment plans for clients with Autism Spectrum Disorder.
- Enhanced client progress by designing and implementing individualized intervention plans based on Applied Behavior Analysis principles.
Paraproffesional
San Mateo County Office of Education
07.1991 - 06.2001
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Participated in professional development workshops, continuously improving teaching skills.
- Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
Teacher
Foster City Daycare -
01.1990 - 06.1994
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
A.S. / A.A. - Early Childhood Education And Care
Canada College
Redwood City, CA06.1991
Half Moon Bay High School
Half Moon Bay, CA1988
Skills
- Customer service
- Team management
- Conflict resolution
- Process improvement
- Microsoft outlook, word, and Excel
- Conflict resolution techniques
- Exceptional telephone etiquette
- Relationship building
Timeline
Customer Service Manager / Loss Prevention Specialist
Ross Dress for Less
03.2009 - 03.2011
Behavioral Therapist for Autism
Excursions in Learning
03.1999 - 03.2002
Paraproffesional
San Mateo County Office of Education
07.1991 - 06.2001
Teacher
Foster City Daycare -
01.1990 - 06.1994
A.S. / A.A. - Early Childhood Education And Care
Canada College
Half Moon Bay High School