Stacy Gibbons
Monrovia,MD
Summary
Dynamic Video/Network Technician with extensive experience at General Dynamics Information Technology Inc, specializing in Microsoft Teams Live Events and Cisco Webex. Proven ability to manage large-scale virtual events, ensuring seamless delivery and client satisfaction. Skilled in audio-visual troubleshooting and adapt at multitasking under pressure, consistently enhancing event quality.
Overview
13
13
years of professional experience
Work History
Video/Network Technician
General Dynamics Information Technology Inc
06.2018 - Current
- Oversee scheduling and itinerary coordination for MS Teams Live Events across the whole enterprise.
- Assist with customizing and configuring MS Teams Live Events to what the client has requested for event.
- Coordinate and arrange using MS Teams Live Events with audience size from 10 to 9,000 attendees and ensuring a smooth delivery.
- Manage the pre- events techinical checks for clients for Live Events.
- Arrange and coordinate all pre event dry runs and logistics for clients.
- Support high level Webex call weekly.
- Provide techinical support to presenters and attendees during MS Teams Live Events and help with resolving any issues during actual event.
- Provide clients with post event feedback and any post event reports that are needed or requested.
- Manage and coordinate with outside vendors to maintain support for visual/audio equipment at facility for specific organizations.
- Schedule conferences in database
- Input data into DAYS ticket system to account for daily task
- Support hybrid event.
Video Technician
ActioNet
06.2012 - 06.2018
- Operated advanced video equipment for live events and recordings.
- Conducted regular maintenance on video systems to enhance reliability and performance.
- Trained junior technicians on equipment usage and troubleshooting techniques.
- Maintained and scheduled the Codian video bridge for classified/unclassified conferences
- Scheduled videoconferencing rooms for clients.
- Arranged all meeting details for videoconferences.
- Troubleshooted with local and outside clients
- Prepared daily/ monthly documents
- Maintained videoconferencing rooms.
- Update and Upgraded a equipment as needed.
Education
Associate of Business Administration - Business
AccuTech Business Institute
Frederick, MD01-2000
Skills
- Microsoft Teams Live Events
- Cisco Webex
- Audio and visual Set up and troubleshooting
- Video conferencing Tools
- Pre Event Testing and Rehearsals
- Time Management and Multitasking
- Virtual Event Planning
Accomplishments
Have received lots of kudos from high level clients across the enterprise for my work in supporting the MS Teams Live events at the Department of Energy.
Timeline
Video/Network Technician
General Dynamics Information Technology Inc
06.2018 - Current
Video Technician
ActioNet
06.2012 - 06.2018
Associate of Business Administration - Business
AccuTech Business Institute
2024 Department of Energy Secretary Honor Award
Supporting a important cause at the Department of Energy.