Jennifer Monsées
Austin
Summary
Dynamic professional with expertise in hosting and producing virtual meetings / events, notably at VentureWell. Strengths include active listening, problem-solving, and adaptability to various needs of individuals or groups. Proven ability to train team members, leveraging creative thinking and problem-solving to drive successful outcomes in diverse environments.
Overview
6
6
years of professional experience
Work History
Webinar Facilitator
VentureWell
06.2020 - Current
- Host and manage Zoom webinars for national entrepreneurship programs.
- Managed logistics for webinars by sharing PowerPoint slides, maintaining schedules, overseeing breakout room participation, and monitoring chat for engagement.
- Archive course materials and participant presentations from LMS platforms and organize files using Google Drive, Dropbox, and Excel.
- Led training and evaluation of new Facilitators, offering guidance based on personal experience to enhance their effectiveness in the role.
Virtual Experiences Facilitator
Uncommon Goods
12.2022 - 02.2023
- Moderated virtual experience classes as tech host and on-camera company representative, ensuring smooth operations and participant engagement
- Facilitated active participation and discussion among teachers and participants to enhance learning experience
- Act as company representative to participants, and liaison to independent contractor instructors
- Introduce teacher and class structure to a new group of participants each time
- Delivered post-session feedback to team, contributing ideas for improvement and strategies for post-event conversion
Zoom Room Tech
EVA Reg
03.2022
- Ensured presenters’ audio/video functionality and addressed technical questions from attendees to facilitate smooth sessions.
- Review run of show / technical rehearsals with speakers, panelists, and moderators
- Downloaded content and shared presentations using OBS to enhance audience engagement.
- Monitored participant compliance to verify completion of continuing education credits requirements.
Zoom Room Tech
Society of American Foresters
11.2021
- Ensure presenters’ audio / video is working, and address technical questions from attendees
- Shared multimedia content and presentations using OBS software to enhance engagement during virtual events.
- Review run of show / technical rehearsals with speakers, panelists, and moderators
- Monitored participant compliance to confirm completion of requirements for continuing education credits.
Virtual Assistant
Coalition for Hemophilia B
09.2021
- Coordinated and scheduled meetings with symposium speakers to ensure seamless event preparation
- Conducted practice runs with speakers, guiding them through Zoom functions to enhance presentation delivery
- Assisted and troubleshot registration issues for attendees via phone and e-mail, ensuring smooth access to the symposium
- Monitor attendees’ chat in the Whova app, while running virtual rooms within the symposium
Education
Bachelor of Arts - Journalism, English
The University of Texas At Austin
Austin, TXSkills
- ON24
- Virtual meeting production
- Virtual meeting hosting
- Microsoft Teams Live Events
- Google Workspace
- Microsoft Office Suite
- Microsoft Excel
- PowerPoint
- Asana
- LMS (Matrix, NovoEd)
- Content Management
- E-commerce Platforms
- Social Media Management
- Performance Data Analysis
- Analytical Skills
- Problem-Solving
- Creative Thinking
- Cross-Functional Teamwork
- Time Management
- Coordination with Global Stakeholders
- Written Communication
- Verbal Communication
- Presentation Skills
- Slack
Websites
Timeline
Virtual Experiences Facilitator
Uncommon Goods
12.2022 - 02.2023
Zoom Room Tech
EVA Reg
03.2022
Zoom Room Tech
Society of American Foresters
11.2021
Virtual Assistant
Coalition for Hemophilia B
09.2021
Webinar Facilitator
VentureWell
06.2020 - Current
Bachelor of Arts - Journalism, English
The University of Texas At Austin