To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Department Manager
Northeastern Conference of Seventh-day Adventists
01.2003 - Current
Provide leadership and vision to the department
Responsible for leading department out of $700,000 debt to profitable operation
Maintain staff by recruiting, selecting, orienting, and training
Maintain a safe, legal working environment
Identify and evaluate market trends
Implement strategic measures and evaluate outcomes
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality efficiency, and output
Maintain quality service by training staff to give optimal customer service
Analyze and resolve quality and customer service problems; identify trends; recommend system improvements
Oversee content, production, and distribution of all marketing and publicity materials
Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Reduced operational costs through effective budget management and resource allocation.
Increased productivity by identifying bottlenecks and implementing targeted solutions.
Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
Defined clear targets and objectives and communicated to other team members.
Education
Certificate - Non-Profit Leadership School - Advanced Curriculum -
Non-profit Leadership School (Washington Adventist University)
09.2011
Certificate - Non-Profit Leadership School - Basic Curriculum -
Non-profit Leadership School (Washington Adventist University)
05.2011
Master of Business Administration -
University of Phoenix
02.2011
Bachelor Degree - Business Administration - (International Marketing) -
Bernard Baruch College
05.1993
Diploma in Marketing Management -
University of Technology
12.1987
Skills
Effective Communication
Leadership
Management
Team Supervision
Business Development and Planning
Motivational Leadership
Business Administration
References
Available upon request
Timeline
Department Manager
Northeastern Conference of Seventh-day Adventists
01.2003 - Current
Certificate - Non-Profit Leadership School - Advanced Curriculum -
Non-profit Leadership School (Washington Adventist University)
Certificate - Non-Profit Leadership School - Basic Curriculum -
Non-profit Leadership School (Washington Adventist University)
Master of Business Administration -
University of Phoenix
Bachelor Degree - Business Administration - (International Marketing) -
Bernard Baruch College
Diploma in Marketing Management -
University of Technology
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