Stacy Graciano
Riverside,USA
Summary
Highly organized and detail-oriented Clerical Assistant with 6 years of experience managing office operations and procedures. Skilled in data entry, customer service, and time management. Proficient in Microsoft and possess excellent written and verbal communication skills. Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 4 years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Spanish Speaker, Read and write. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Manager
Jimenez Bros Costoms
Riverside, USA
01.2022 - Current
- Facilitated accounting and managed payroll functions, process for employees on a small business payroll system, including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- File quarterly taxes yearly, schedule payments with CDTFA.
- Monitored department budgets by tracking expenses against allocated funds.
- Managed office calendar and scheduling.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared and distributed reports on profit and loss.
- Recruited new hire by reviewing resumes and conducted interviews and oversaw all employee new hires.
- Streamlined office progress, regulated communication and facilitate smooth operations, addressed customer inquiries and promptly resolved complaints.
- Oversaw office supply inventory, usage replenishment for fast paced office environment.
- Managed master office calendar and coordinate appointments for incoming and outgoing vehicle's.
- Addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Real Estate Agent
Real Brokerage LLC
Corona, USA
04.2023 - 02.2024
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Real Estate Agent
Nest Real Estate LLC
Riverside, USA
07.2020 - 04.2023
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Receptionist Clerk
Locke Your Loan
Riverside, CA
05.2021 - 10.2022
- Greeted visitors and provided them with information about the company's services.
- Answered incoming calls, transferred calls to appropriate personnel, and took messages.
- Managed office supplies inventory and placed orders when necessary.
- Inputted customer information into a database system in an accurate manner.
- Assisted customers with inquiries regarding products or services offered by the company.
- Processed incoming mail on a daily basis and distributed it accordingly.
- Maintained a neat and orderly workstation at all times.
- Updated the reception desk schedule regularly according to changes in staffing requirements.
- Worked with office manager to attain operational goals.
- Assist with all spanish speaking clients in pre-qualifying loan application process, while in the office and or after work hours.
Real Estate Agent
Crest Southerly's Real Estate
Riverside, CA
02.2020 - 07.2020
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Made cold calls creating future leads.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided secretarial and office management support while building cooperative working relationships.
Administrative Assistant
Crest Sotherbys Real Estate
Riverside, CA
03.2019 - 03.2020
- Handled incoming calls and directed callers to appropriate department or employee.
- Developed and implemented strategies for increasing internet sales.
- Scheduled client meetings, conducted presentations and closed sales to achieve target goals.
- Assisted Spanish Clients with information with Home Loan Applications.
- Coordinated company events with venues and advised staff of pertinent details.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Internet Sales Consultant
Walters Auto Group
Riverside, CA
07.2013 - 12.2014
- Utilized CRM System to maintain sales, revenue and invoice records.
- Cold Called and emailed clients to provide after sales support and build long-term relationships.
- Navigated objections to skillfully close sales.
- Developed and implemented strategies for increasing internet sales.
- Created and maintained a customer database.
- Provide after sales support and build long- term relationships.
- Pursued new sales opportunities and capitalized on market and competitors trends to keep leads strong and sales highest level.
- Top sales person month after month received many accolade's and received bonus benefits.
- Answered incoming sales call and appointment calls.
- Assisted Department manager when manager was not in office or out for weeks at a time, accepted management duties.
- Overseeing all department employees and assisted clients.
Internet Sales Consultant
Riverside Metro Auto Group
Riverside, CA
08.2005 - 07.2013
- Utilized CRM System to maintain sales, revenue and invoice records.
- Cold Called and emailed clients to provide after sales support and build long-term relationships.
- Navigated objections to skillfully close sales.
- Developed and implemented strategies for increasing internet sales.
- Created and maintained a customer database.
- Provide after sales support and build long- term relationships.
- Pursued new sales opportunities and capitalized on market and competitors trends to keep leads strong and sales high.
- Top sales person month after month received many accolade's and received bonus benefits.
- Assisted in new hires and interviewed reviewing resumes.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints. Also taking notes and minutes from meeting and forward to upper management.
- Communicated job expectations and trained staff to promote team building and discipline.
- Developed training materials for new hires on how to use office equipment efficiently.
Education
Some College (No Degree) - Liberal Arts And General Studies
Riverside City College
Riverside, CA06-1993
High School Diploma -
Colton High School
06.1987
Skills
- Microsoft Office
- Data Entry
- Customer Service
- Time Management
- Organizational Skills
- Written and Verbal Communication
- Problem Solving
- Attention to Detail
Languages
Spanish, Professional
Affiliations
- I love riding my bike and have joined 2 bike riding groups traveling to nearby cities to ride and meet other people and network.
- I enjoy going on hikes in nearby cities and states. I love to spend time enjoying nature with friends and family.
Certification
- Real Estate License from 2020 to 2024
- Motorcycle License current
Languages
Spanish
Professional
References
References available upon request.
Timeline
Real Estate Agent
Real Brokerage LLC
04.2023 - 02.2024
Administrative Manager
Jimenez Bros Costoms
01.2022 - Current
Receptionist Clerk
Locke Your Loan
05.2021 - 10.2022
Real Estate Agent
Nest Real Estate LLC
07.2020 - 04.2023
Real Estate Agent
Crest Southerly's Real Estate
02.2020 - 07.2020
Administrative Assistant
Crest Sotherbys Real Estate
03.2019 - 03.2020
Internet Sales Consultant
Walters Auto Group
07.2013 - 12.2014
Internet Sales Consultant
Riverside Metro Auto Group
08.2005 - 07.2013
Some College (No Degree) - Liberal Arts And General Studies
Riverside City College
High School Diploma -
Colton High School