Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Security Dispatch Center
Johnson Controls
San Antonio
04.2025 - Current
Collaborated with team members to achieve project objectives and meet deadlines, volunteering for holidays, inbound tasks, and inspections.
Worked with cross-functional teams to support goal achievement.
Maintained updated knowledge through continuing education and advanced training, completing programs in tech inbound, Women in Leadership, and Dimensions Talent Development.
Recognized by management for providing exceptional customer service in monthly audits.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Logistics Planner
Walmart Transportation, LLC
New Braunfels
08.2022 - 04.2025
Tracked orders and notified drivers of status or potential delays to ensure timely communication.
Monitored inbound and outbound freight operations to establish timely delivery of parts needed.
Scheduled and coordinated maintenance repairs for 265 tractors and 1200 trailers to optimize productivity and maintain an organized calendar.
Planned and supervised mechanical repairs from production to end-user and scheduled daily and weekly repairs.
Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
Assisted in developing and implementing logistics policies and procedures to enhance daily operational success.
Developed strategies to optimize the utilization of available resources
Assistant to the Director
Walmart Transportation, LLC
New Braunfels
06.2009 - 08.2022
Assisted senior leadership in managing all aspects of operations.
Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
Supported continuous process and performance improvement for manufacturing issues, robustness, and compliance.
Supported capital project planning and contributed to feasibility studies.
Updated and maintained confidential databases and records.
Monitored accounts to verify compliance with payment terms and schedules.
Utilized Microsoft Excel, QuickBooks, Coupa, and Oracle software to manage invoices and payments.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Warranty Administrator
Walmart Transportation, LLC
New Braunfels
10.2005 - 06.2009
Reviewed warranty repair orders for proper completion, accuracy, and legibility to reduce processing delays.
Processed claim paperwork and followed up on missing information to complete processing.
Monitored factory recalls and announcements to stay on top of changes.
Maintained detailed service and customer records.
Generated, posted, and attached information to over 500 claims filed monthly.
Logistics Coordinator
Walmart Transportation, LLC
New Braunfels
12.2002 - 10.2005
Tracked orders and notified customers of status or potential delays.
Generated documentation and information required for customer shipments.
Conducted investigations to resolve issues related to logistics and cargo movements.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Handled incoming calls and emails from customers regarding issues with deliveries.
Oversaw and enforced compliance with all safety regulations and DOT regulations.
Created delivery routes and optimized plans for traffic, road conditions, and other factors.
Coordinated over 100 driver dispatch loads to accomplish daily delivery requirements.
Payroll Specialist
Walmart Distribution Center
New Braunfels
01.1999 - 12.2002
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Uploaded and adjusted time records in the computer system, ensuring accuracy for payroll processing functions.
Resolved payroll discrepancies quickly and successfully.
Delivered customer service to over 1,500 employees, addressing payroll inquiries and resolving issues efficiently.
Maintained personnel records and statistical data, ensuring compliance with regulations and accuracy in reporting.
Fielded employee inquiries related to insurance, vacation, sick leave, and employee assistance.
Education
Bachelor of Science - Supply Chain, Transportation, Logistics Management