Stacy Hurtado
San Bernardino,CA
Summary
To obtain a customer service position in a people oriented company where i can put
my maximum potential to achieve corporate goals.
Overview
11
11
years of professional experience
Work History
Passenger Service Agent
Avianca Airlines
03.2014 - Current
- Ensures traveling customers receive friendly and efficient assistance
- Check in passengers at the ticket counter and ensures proper handling of luggage
- Make public announcements and coordinate passenger aircraft boarding in the gate area
- Answering passenger queries about the arrival and departure of the flights, reservation and ticketing procedure
- Accomplishments—Received letters from passengers for outstanding service
Customer Service Representative
Best Buy
02.2014 - 03.2014
- Sell products, services and solutions by getting to know customers and helping solve their unique end to end needs
- Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customer can make informed decision to complete their purchase
- Attend and participate in all required trainings and meetings.
ce Assistant
Pacific High School,Best Buy
08.2012 - 05.2013
Education
Child Development
El Camino College
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Pacific High School
Skills
- First aid and CPR Certified
- Work well under pressure and minimal supervision
- Excellent interpersonal, empathy and active listening skills
- Physical Strength accompanied by mental composure
- Excellent to Multitask with different challenges that are presented to me
- Skills
- Polite, respectful and courteous manners
- Responsible, efficient and flexible
Additional Information
- Office support such as mailings, front desk coverage, filing Provide clerical support as needed Other duties as assigned by the Administrative Staff or the Principal Answer telephones and deliver messages
Timeline
Passenger Service Agent
Avianca Airlines
03.2014 - Current
Customer Service Representative
Best Buy
02.2014 - 03.2014
ce Assistant
Pacific High School,Best Buy
08.2012 - 05.2013
Child Development
El Camino College
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Pacific High School
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