Rafael Cartagena
San Antonio,TX
Summary
Dedicated kitchen professional with experience in dishwashing and food preparation. Known for maintaining cleanliness and organization while supporting kitchen staff. Ready to leverage strong time management and customer service skills to enhance operational efficiency.
Overview
20
20
years of professional experience
Work History
Dishwasher
Commonwealth Coffeehouse & Bakery
12.2025 - Current
- Operated dishwashing machinery to ensure cleanliness and sanitation of kitchenware.
- Maintained work area cleanliness by following health and safety regulations.
- Supported kitchen staff with timely cleaning of dishes, utensils, and pots.
- Assisted in organizing dish storage to optimize workflow efficiency in the kitchen.
Parking Attendant
PMC
01.2025 - 12.2025
- Managed parking lot operations to ensure efficient flow of vehicles and maximize capacity.
- Assisted customers with inquiries, providing clear directions and exceptional service.
- Monitored parking area for compliance with regulations, ensuring safety and security protocols were followed.
- Utilized electronic payment systems to process transactions accurately and efficiently.
Prep Cook/Dishwasher
Best Quality Daughter
07.2023 - 01.2025
- Prepared ingredients, ensuring freshness and quality for daily menu items.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted in meal preparation, following recipes and presentation standards accurately.
- Operated kitchen equipment safely, adhering to health and safety regulations.
Prep Cook Dishwasher
Rounders
03.2021 - 06.2023
- Prepared ingredients for daily menu items, ensuring freshness and presentation standards.
- Assisted chefs with cooking techniques and food preparation processes, enhancing kitchen efficiency.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety regulations.
- Collaborated with team members to streamline workflow during peak service hours, improving order turnaround times.
Server Supervisor
Spaghetti Warehouse
09.2018 - 03.2020
- Supervised daily operations, ensuring efficient service and adherence to company standards.
- Trained and mentored new servers, fostering a collaborative team environment.
- Implemented process improvements that enhanced customer satisfaction and reduced wait times.
- Coordinated staff schedules, optimizing coverage during peak service hours.
- Resolved customer complaints effectively, maintaining high service quality and loyalty.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
HVAC Technician
M&R Heating & Cooling
09.2006 - 08.2018
- Installed and maintained HVAC systems, ensuring optimal performance and energy efficiency.
- Diagnosed and repaired HVAC equipment, reducing downtime and enhancing customer satisfaction.
- Conducted routine inspections and preventive maintenance on heating and cooling units to ensure compliance with safety standards.
- Collaborated with team members to troubleshoot complex HVAC issues, sharing knowledge to improve service delivery.
Education
High School Diploma -
Midwood Hight School
Brooklyn, NY06-1991
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Organizational strengths
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dishwasher
Commonwealth Coffeehouse & Bakery
12.2025 - Current
Parking Attendant
PMC
01.2025 - 12.2025
Prep Cook/Dishwasher
Best Quality Daughter
07.2023 - 01.2025
Prep Cook Dishwasher
Rounders
03.2021 - 06.2023
Server Supervisor
Spaghetti Warehouse
09.2018 - 03.2020
HVAC Technician
M&R Heating & Cooling
09.2006 - 08.2018
High School Diploma -
Midwood Hight School