Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Stacy Jones Blanton

Casselberry,FL

Summary

Dynamic cafe operations manager with a strong background in staff training and development. Skilled in addressing customer service challenges and optimizing inventory management, contributing to operational excellence and team performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cafe Lead

Sam's Club
Sanford, Florida
01.2019 - Current
  • Supervised daily café operations and ensured compliance with health standards.
  • Trained and mentored team members on customer service best practices.
  • Utilized expertise to effectively address and solve problems, improving overall cafe efficiency.
  • Identified, diagnosed, and resolved complex customer service issues.
  • Managed staff scheduling, hiring, and training processes.
  • Managed supply ordering and item organization to reduce workflow downtime.

Family Support Worker

Children's Home Society Of Florida Southeastern
Casselberry, FL
10.2014 - 08.2018
  • Supported families in accessing community resources and services.
  • Educated parents on child development and effective parenting strategies.
  • Participated in ongoing training to enhance knowledge of relevant mental health topics.
  • Kept clients' health and personal information private and confidential.
  • Documented key information from each service visit into detailed reports.
  • Accompanied clients to appointments and arranged transportation.
  • Maintained accurate records of family interactions and services provided.

Education

Some College (No Degree) - Business

Colorado Technical University
Colorado Springs, CO

Skills

  • Cafe operations management
  • Customer service
  • Staff training and development
  • Problem solving
  • Inventory management
  • Leadership skills
  • Attention to detail
  • Order processing
  • Record keeping and documentation
  • Team collaboration
  • Effective communication
  • Customer engagement strategies
  • Food safety compliance

Certification

National Registry of Food Safety Professionals/Food Safety Manager Expires 12/29

Accomplishments

  • Promoted to Cafe Lead/Prepared Food Lead 5/24
  • Associate of the year
  • License to Lead training on 8/25

Affiliations

  • Baking
  • Party/event planning
  • reading

Timeline

Cafe Lead

Sam's Club
01.2019 - Current

Family Support Worker

Children's Home Society Of Florida Southeastern
10.2014 - 08.2018

Some College (No Degree) - Business

Colorado Technical University