Stacy Keding
Houston,TX
Summary
To secure a patient care/services role within a growing and innovative organization allowing me to showcase my strong personality, organizational, time management as well as my verbal and written communication skills in a professional, challenging, and energetic work environment.
Overview
13
13
years of professional experience
Work History
Referral/Care Coordinator Representative
Midi Health
- Responsible for engaging patients who have been referred to Midi Health as the first point of contact, supporting referrals with timely outreach, education, answering general questions about Midi services provided, care model, eligibility, pricing inquiries, scheduling and what to expect from a virtual visit, via phone, email and text. Document all referral/patient interactions in ZenDesk and Athena EHR. Communicate cross functionally with other departments to ensure effective solutions and patient success.
Virtual Physician Relationship Manager
Care Access Research
01.2021 - 01.2023
- Responsible for managing physician partner relationships with prospective and existing physicians through account management, contract negotiation and successfully selling the company's value proposition via Zoom, Teams and in person. Focus on physician and physician group operated practices, serving as a regionally assigned relationship manager for new and existing accounts. Manage onboarding of investigators, including coordination of internal partners to ensure site readiness. Successfully recruit physician partners for specific campaigns with major pharmaceutical companies (Amgen, Eli Lily, Sanofi, etc.) for future opportunities. Exceeded territory goals by 133%. Successfully recruited physician practices for Sanofi Aerify COPD study and Amgen Cardiovascular Lp(a) study.
Territory Manager, MedSurg Division
Graham Field Health Products
01.2020 - 01.2021
- Responsible for development of the S. Texas territory, through building and maintaining relationships with new and established medical care facilities. Sell and demo ambulatory stretchers, clinical care recliners, wheelchairs, therapeutic support surfaces, extended care beds, case goods and furniture, mobility aids, bathroom safety equipment and other capital items directly into hospitals, ambulatory surgery centers, infusion centers and extended care. Sales target reached in all 3 SBU’s.
Construction Services Account Manager
Waste Management
01.2017 - 01.2020
- Cold call for new accounts, while managing a current book of business within the construction services industry to sustain and grow revenue. Generate proposals, secure pricing through review and renewal of service agreements and recommend additional services to customers best suited for their project’s needs. Consistently hit or exceeded quota within my tenure at Waste Management.
Virtual Sales Representative
Airplaco Equipment Company (A Division of Mesa Industries)
01.2013 - 01.2017
- Responsible for sales and growth of the Gulf Coast region through meetings with new and existing customers. Generate leads, prepare proposals, and recommend products to customers based on cost, availability and/or specifications. Consistently hit quota and ranked within the top 3 sales representatives each month. Received Most Outstanding New Employee Award - 2014
Business Development Account Executive
Altus Oil &Gas Services, Project Logistics, Inc.
01.2011 - 01.2013
- Successfully managed sales and developed a well-qualified sales pipeline, through closing of new business via face to face contact with potential customers. Consistently hit quota and ranked #1 among account representatives.
Sales Representative
Fleetcor Technologies
01.2010 - 01.2011
- Marketed and sold fleet fueling merchant card programs to small businesses within the greater Houston area. Developed and maintained accounts with full sales cycle responsibility, from initial contact, closing, following up and servicing of account. Consistently hit quota and ranked within the top 5% of account representatives.
Education
B.A. - Speech Communication, Minor in English Literature
Texas A&M University
College Station, TXSkills
- Proficient in Google Work Space, ZenDesk, HubSpot, Salesforce
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- HIPAA guidelines
- Patient relations
- Customer service
- Inbound call management
- Customer relationship management (CRM)
ACTIVITIES
Houston A&M Club Toastmasters International Delta Zeta Sorority Houston A&M Club Toastmasters International Delta Zeta Sorority
Timeline
Virtual Physician Relationship Manager
Care Access Research
01.2021 - 01.2023
Territory Manager, MedSurg Division
Graham Field Health Products
01.2020 - 01.2021
Construction Services Account Manager
Waste Management
01.2017 - 01.2020
Virtual Sales Representative
Airplaco Equipment Company (A Division of Mesa Industries)
01.2013 - 01.2017
Business Development Account Executive
Altus Oil &Gas Services, Project Logistics, Inc.
01.2011 - 01.2013
Sales Representative
Fleetcor Technologies
01.2010 - 01.2011
Referral/Care Coordinator Representative
Midi Health
B.A. - Speech Communication, Minor in English Literature
Texas A&M University