Stacy King
Vero Beach
Summary
Dynamic manager with a proven track record at Majesty Title Services, excelling in customer-focused communication and effective team guidance. Enhanced customer satisfaction through prompt dispute resolution and relationship building, while processing and closing files efficiently. Skilled in organizational time management, fostering a productive work environment that drives team performance.
Overview
36
36
years of professional experience
Work History
Manger
Majesty Title Services
03.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers.
- Processed and closed files from start to finish
- Post Closing
Escrow Officer
First American Title
06.2006 - 01.2019
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Loan Officer
Indian River Federal Credit Union
07.1989 - 06.2006
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Education
Vero Beach Senior High School
Vero Beach, FL06-1989
Skills
- Customer-Focused Communication
- Effective Team Guidance
- Organizational Time Skills
- Collaborative Decision-Making
Timeline
Manger
Majesty Title Services
03.2019 - Current
Escrow Officer
First American Title
06.2006 - 01.2019
Loan Officer
Indian River Federal Credit Union
07.1989 - 06.2006
Vero Beach Senior High School
Similar Profiles
Caitlin WalterCaitlin Walter
Transaction Coordinator at Blueprint TitleTransaction Coordinator at Blueprint Title
TERRA LYNN BARRSTERRA LYNN BARRS
Business Development Coordinator at Anywhere Integrate Services, Sunbelt Title / Texas American TitleBusiness Development Coordinator at Anywhere Integrate Services, Sunbelt Title / Texas American Title
Saimone WacokecokeSaimone Wacokecoke
Logistics Supervisor at Her Majesty Force- British ArmyLogistics Supervisor at Her Majesty Force- British Army