Seasoned Emergency Department Manager with relevant background in managing fast-paced emergency departments. Strong skills in ensuring efficient patient flow, improving service levels and enhancing staff performance. Demonstrated success in implementing process improvements for increased efficiency and quality of care. Committed to excellence in patient care delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Emergency Dept Manager
Prisma Health Tuomey Hospital
Sumter, South Carolina
10.2015 - 09.2025
Managed daily operations of the emergency department to ensure efficient patient flow.
Coordinated staff schedules to optimize coverage during peak hours and busy shifts.
Reviewed patient records for compliance with departmental policies and regulations.
Coordinated with other departments to facilitate smooth patient transitions throughout the hospital system.
Monitored patient flow, staffing levels, and resource utilization to ensure efficient operations.
Participated in interdisciplinary teams to develop best practices for patient care delivery systems within the ED.
Oversaw hiring process for new employees in the Emergency Department.
Assisted nursing staff in triaging incoming patients according to established protocols.
Paramedic
Midlands Medtech
Sumter, South Carolina
03.2014 - 03.2016
Administered advanced life support and emergency care to patients in critical condition.
Collaborated with healthcare teams to coordinate patient transport and treatment plans.
Operated medical equipment including defibrillators, ventilators, and monitoring devices.
Coordinated with sending/receiving facilities, ensuring seamless transfer of care and documentation.
Managed ground transport for high-acuity patients, including post-cardiac arrest, STEMI, and trauma.
Emergency Dept Assistant Nurse Manger
Prisma Health Tuomey Hospital
Sumter, South Carolina
02.2011 - 10.2015
Investigated complaints from patients regarding their care experience.
Coordinated scheduling of staff to meet departmental needs.
Assisted in training new employees on relevant processes and procedures.
Monitored inventory levels of supplies needed by the department.
Conducted performance reviews of nursing staff members to identify areas for improvement.
Ensured that all nursing personnel are familiar with hospital policies and regulations.
Provided patients with direct nursing care during periods of department short-staffing.
Assisted in the recruitment and selection of qualified nursing personnel.
Emergency Dept Staff/Charge Nurse
Prisma Health Tuomey Hospital
Sumter, South Carolina
06.1996 - 02.2011
Managed patient admissions, discharges, and transfers efficiently within the unit.
Facilitated communication between patients, families, and medical professionals effectively.
Trained new nursing staff on protocols and use of electronic health records systems.
Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Delegated tasks appropriately among staff members according to their qualifications.
Coordinated and performed patient admissions, transfers and discharges.
Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
Emergency Room Technician
Prisma Health Tuomey Hospital
Sumter, South Carolina
07.1995 - 06.1996
Monitored patient vital signs in fast-paced emergency room environment.
Assisted medical staff with patient assessments and procedures.
Maintained cleanliness and organization of treatment areas and equipment.
Communicated effectively with patients to gather medical histories and concerns.
Collaborated with healthcare team to prioritize patient care needs.
Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
Took patients' vital signs, collected medical specimens and updated information in patient charts.