Mark Steven Little
Virginia Beach,VA
Summary
Highly motivated and results-oriented Naval Special Operations medical professional with 20 years of experience in austere, trauma, and family care medicine, transitioning skills to the pharmaceutical industry. Proven ability to build and maintain strong relationships with healthcare professionals and leaders, effectively communicate complex medical information, and consistently exceed performance expectations. Leveraging 13 years as an Independent Duty Corpsman (Enlisted Medical Provider) in the US Navy, demonstrating exceptional patient care, medical assessment, critical decision-making, and teamwork under pressure. Strengths include strong work ethic, dedication to excellence, and commitment to improving patient outcomes. Committed to driving sales within a leading pharmaceutical organization. Recognized within top 90% of peer group throughout career.
Overview
18
18
years of professional experience
13
13
Years experiance as Medical Provider in US Navy.
Work History
Clinic Manager and Provider
Naval Special Warfare Group FOUR
01.2024 - Current
- Promoted with Merit (Top 5% of a 132 member peer group).
- Managed daily operations of a clinic serving 500 personnel, ensuring optimal patient care and resource utilization.
- Oversaw medical logistics, ensuring timely procurement and distribution of medications and supplies totaling $1,500,000.
- Supervised and mentored a team of eight medical professionals.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Fostered a culture of accountability among staff members, instilling an unwavering commitment to delivering high-quality care services across all aspects of the organization's operations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
Clinic Manager, Talent Acquisition and Provider
Special Recon Team TWO, Naval Special Warfare Group EIGHT
10.2020 - 10.2024
- Ranked # 8 out of 86 senior management for exceptional leadership, consistently exceeding performance targets and driving critical objective achievement.
- Supervised and mentored a team of eight medical professionals for global clandestine operations.
- Managed daily operations of a clinic serving 420 personnel, ensuring optimal patient care and resource utilization.
- Served as Interim Leader overseeing daily medical operations for 429 personnel.
- Managed a budget of $62,000 and equipment valued at $550,000, ensuring full compliance with all regulatory requirements.
- Directed talent acquisition efforts, recruiting and onboarding qualified personnel to meet the team's needs.
- Maintained a 95% compliance rate across multiple locations, achieving the highest level of medical readiness within the organization.
- Hired, trained and supervised employees to maintain team of high performers.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
Clinic Manager and Provider
School of Infantry (SOI) West
11.2017 - 09.2020
- Ranked #1 out of 31 senior leaders for exceptional leadership, consistently exceeding performance targets and driving critical objective achievement.
- Managed daily operations of a clinic serving 7,500 personnel, ensuring optimal patient care and resource utilization.
- Improved patient satisfaction scores by 30% through implementation of a new patient feedback scheduling system.
- Oversaw medical logistics, ensuring timely procurement and distribution of medications, immunizations and supplies totaling $3,000,000 annually.
- Supervised and mentored a team of 65 medical professionals.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Proved successful working within tight deadlines and a fast-paced environment.
Clinic Manager, Provider, and Medical Operations
3rd Marine Division
10.2014 - 10.2017
- Top Medical Provider: Ranked #1 out of 300 medical providers globally and awarded Medical Provider of the Year, recognizing exceptional leadership and the delivery of outstanding medical care during operations.
- Award-Winning Leader: Ranked #2 out of 31 personnel for exceptional leadership, consistently exceeding performance targets and driving critical objective achievement.
- Managed daily operations of a clinic serving 1,000 personnel, ensuring optimal patient care and resource utilization.
- Oversaw medical logistics, ensuring timely procurement and distribution of medications and supplies totaling over $600,000 annually.
- Supervised and mentored a team of 120 medical professionals.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Enhanced team performance by providing regular training and professional development opportunities.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
US Embassy Medical Liaison for US Ambassador of Philippines & Clinic Manger, Provider, and Medical Operations
Special Operation Task Force Philippines, Special Operations Command Pacific
08.2015 - 04.2016
- Top Medical Provider: Ranked #1 out of 300 medical providers globally and awarded Medical Provider of the Year, recognizing exceptional leadership and the delivery of outstanding medical care during operations.
- Ranked #1 out of 28 personnel for exceptional leadership, consistently exceeding performance targets and driving critical objective achievement.
- Served as the primary medical liaison for the US Ambassador, providing medical support and guidance.
- Attended regular meetings with US Embassy to discuss operations and policies.
- Managed medical operations and led a team of 6 medical staff for a Special Operations Task Force, ensuring the health and well-being of 180 military and government agency personnel during combat operations.
- Successfully managed 100 medical evacuation operations, ensuring the safe and timely transport of injured personnel.
- Managed healthcare related readiness programs for up to 2,000 individuals, achieving exceptional compliance rate of 98%.
Student
Surface Warfare Medical Institute
10.2013 - 10.2014
- Student, Graduated with Honors
Medic
Weapons Field and Training Battalion
10.2010 - 10.2013
- Provided medical support to 10,000 Marine recruits annually during training exercises, ensuring their safety and well-being.
- Managed medical supply inventory totaling $100,000, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
- Conducted comprehensive diagnostic tests to accurately identify patient health issues, improving treatment precision.
Medic
1st Marine Division Scout Sniper Platoon
03.2007 - 10.2010
- Provided medical support and conducted Marine Scout Snipers operations during combat operations, ensuring their safety and well-being of 2,000 Marines.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Collaborated with other healthcare professionals to provide quality patient care.
- Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
- Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.
- Enhanced operational efficiency, conducting regular audits of medical equipment and inventory.
- Boosted team efficiency by leading training sessions on latest medical procedures and technologies.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
Education
Independent Duty Corpsman (Medical Provider) - Health Science
Surface Warfare Medical Institute
San Diego, CA10.2014
Some College (No Degree) - Business And Hotel Management
University Nevada Las Vegas (UNLV)
Las Vegas, NV08-2006
Clinical Management -
Enlisted Medical Department Executive Course
Bethesda, MD08-2022
Special Operations and White House Trauma Course -
Mayo Clinic
Phoenix, AZ04-2022
Safe House Medicine Course -
Gryphon Group Security Solutions, LLC
01-2021
Naval Special Warfare -
Strategic Operations For Lone Operators (SOLO)
05-2021
Tropical Medicine Course -
Naval Hospital Bethesda
Bethesda, MD03-2016
Jungle Warfare Medicine Course -
Jungle Warfare Training Center
Okinawa, Japan07-2015
Emergency Medical Technician
Oceanside, CA10-2010
Cold Weather Medicine Course -
Mountain Warfare Training Center
Bridgeport, CA02-2008
Combat Trauma Management (CTM)
Camp Pendelton, CA01-2008
Field Medical Training Battalion -
Field Medical Service School
Camp Pendleton, CA11-2007
Hospital Corpsman A School -
Hospital Corpsman A School
Great Lake, IL07-2007
Skills
- Healthcare operations oversight
- Operational efficiency management
- Talent acquisition
- Healthcare management
- Patient Care
- Emergency trauma care
- Minor surgical procedures
- Disease state expertise
- Medical Terminology
- Pharmacology
- Health education delivery
- Pharmaceutical administration
- Effective relationship management
- Communication (Written & Verbal)
- Effective presentation delivery
- Strategic negotiation skills
- Effective persuasion techniques
- Team leadership
- Teamwork
- Critical Thinking and Problem-Solving
- Decision-Making Under Pressure
- Adaptability
- Discipline
- Healthcare logistics management
- Training and Instruction
- Proficient in Microsoft Office Suite
- Electronic Health Records Experience: MHS GENESIS, AHLTA, JLV, and CHCS
- Familiar with CRM: Customer Evaluation System (ICE)
- Familiar Medical Supply Software: General Service Administration for Medical Supply (GSA)
- HIPAA regulations knowledge
- Patient care management
- Program management
- Records management
Certification
- Emergency Medical Technician (EMT), Palomar College
- Advanced Cardiac Life Support Certification (ACLS)
- Pre-Hospital Trauma Life Support Certification (PHTLS)
- Tactical Combat Casualty Care Instructor (TCCC-I)
- Tactical Combat Casualty Care Tier 3 Provider Certification (TCCC-P)
- Basic Life Support Instructor (BLS-I)
- Basic Life Support Provider (BLS-P)
- Food and Pest Management Certification
- Audiology Technician Certification
- Lean Six Sigma- Green Belt
- Valkyrie Emergency Fresh Whole Blood Transfusion Training Certification
Timeline
Clinic Manager and Provider
Naval Special Warfare Group FOUR
01.2024 - Current
Clinic Manager, Talent Acquisition and Provider
Special Recon Team TWO, Naval Special Warfare Group EIGHT
10.2020 - 10.2024
Clinic Manager and Provider
School of Infantry (SOI) West
11.2017 - 09.2020
US Embassy Medical Liaison for US Ambassador of Philippines & Clinic Manger, Provider, and Medical Operations
Special Operation Task Force Philippines, Special Operations Command Pacific
08.2015 - 04.2016
Clinic Manager, Provider, and Medical Operations
3rd Marine Division
10.2014 - 10.2017
Student
Surface Warfare Medical Institute
10.2013 - 10.2014
Medic
Weapons Field and Training Battalion
10.2010 - 10.2013
Medic
1st Marine Division Scout Sniper Platoon
03.2007 - 10.2010
Independent Duty Corpsman (Medical Provider) - Health Science
Surface Warfare Medical Institute
Some College (No Degree) - Business And Hotel Management
University Nevada Las Vegas (UNLV)
Clinical Management -
Enlisted Medical Department Executive Course
Special Operations and White House Trauma Course -
Mayo Clinic
Safe House Medicine Course -
Gryphon Group Security Solutions, LLC
Naval Special Warfare -
Strategic Operations For Lone Operators (SOLO)
Tropical Medicine Course -
Naval Hospital Bethesda
Jungle Warfare Medicine Course -
Jungle Warfare Training Center
Emergency Medical Technician
Cold Weather Medicine Course -
Mountain Warfare Training Center
Combat Trauma Management (CTM)
Field Medical Training Battalion -
Field Medical Service School
Hospital Corpsman A School -
Hospital Corpsman A School
Languages
English
Awards
- Provider of the Year- FY 2017
- Navy Sailor of the Year- FY 2017
- Provider of The Year - FY 2016
- Presidential Volunteer Service Medal (Honorable Barack Obama)- 2013
Security Clearance
Top Secret Clearance and Sensitive Compartmented Information (TS/SCI)
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