Lisa Tovar

● Lead daily operations of a high-volume podiatry clinic to ensure efficient patient flow and exceptional patient care.

● Supervise, mentor, and train clinical and administrative staff while fostering a collaborative team environment.

● Coordinate physician schedules and oversee daily clinic workflow.

● Scheduled surgical procedures, coordinating logistics with hospitals, surgery centers, and patients to ensure seamless operations.

● Verify insurance eligibility, obtain prior authorizations, and ensure accurate documentation.

● Assist physicians with in-office surgical procedures using sterile technique.

● Educate patients regarding diagnoses, treatment plans, medications, wound care, diabetic foot care, and post-operative instructions.

● Manage appointment scheduling while maintaining provider productivity.

● Oversaw medical supply inventory, managing orders and stock levels to support uninterrupted clinic operations.

● Managed documentation and fittings of Durable Medical Equipment (DME) for patients to ensure proper use and compliance.

● Ensure compliance with HIPAA, OSHA, infection control, and office policies.

● Assisted with quality improvement initiatives and implemented office procedures to enhance overall clinic performance.

● Support physicians with radiology documentation, patient chart preparation, and follow-up care.

● Troubleshoot patient concerns and resolve scheduling or workflow issues efficiently.