Stacy A. Hayes
Bogalusa,LA
Summary
Dedicated Project Manager/Maintenance Lead Supervisor offering years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Highly analytical, organized and detail-oriented with systematic approach in an office environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Project Manager/Lead Maintenance Supervisor
Timberline Construction Group
11.2020 - 02.2024
- Promoted to Project Manager/Lead Maintenance Supervisor May 2023
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated maintenance inspectors routes, preventative maintenance schedules, verifying equipment safety and function.
- Increased productivity by budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Supervise upwards of 25 employees and scheduled shifts.
- Completed Site Inspection Report process from beginning to end.
- Receive all Maintenance Calls - Log into Database, dispatch to Inspector, provide resolutions and close out all calls.
- Create Inspection Disaster Maintenance Report and submitted it to the Client.
- Created Excel Spreadsheet for all Exterior Preventative Maintenance Inspections completed and submit to FEMA.
- Correspond concerns with clients via email, telephone to FEMA.
- Procured pricing information from various vendors to support cost-effective purchasing and submit Cost Proposals to the Client.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Reserve reservations at various hotels for applicants when needed to make repairs to the applicant's unit.
Associate Appraiser
Adams Appraisal Service
09.2010 - 09.2020
- Previously Employed 09/1999 - 05/2003
- Visited site locations to assess value of residential dwellings and vacant properties along with documented condition and special features to provide accurate estimations.
- Maintained high work volume and tight deadlines.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Inspected new and existing properties and noted distinctive characteristics.
- Assisted in completing appraisals on pre-set number of properties to meet weekly production goals.
- Worked with customers to understand needs and provide exceptional service.
Attendance Clerk
West Feliciana Parish School System
08.2008 - 08.2010
- Input daily attendance information into office database for West Feliciana High School.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Called parents and guardians to inquire about late or truant students.
- Maintained accurate records of al absences, truancy issues and disciplinary actions.
Education
Associate of Science -
McNeese State University
Lake Charles, LA2006
Skills
- Excel Spreadsheet
- Adobe
- Collecting documentation
- Business operations
- Client Service
- Telephone etiquette
- Expertise in ACI, APEX (Appraiser Software)
- Photography skills
- MS Office
Timeline
Project Manager/Lead Maintenance Supervisor
Timberline Construction Group
11.2020 - 02.2024
Associate Appraiser
Adams Appraisal Service
09.2010 - 09.2020
Attendance Clerk
West Feliciana Parish School System
08.2008 - 08.2010
Associate of Science -
McNeese State University
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