Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Leitheiser

West Bend,WI

Summary

Compassionate medical professional with over 20 years of experience at Ascension Health Care, excelling in patient care and compassionate customer service. Proficient in electronic medical record systems, I enhance patient satisfaction through attentive service and effective care coordination, ensuring a safe and organized environment while fostering trusting relationships with clients.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

22
22
years of professional experience

Work History

Medical Assistant

Ascension Health Care
Milwaukee, WI
06.2003 - Current
  • Assists with the examination and treatment of patients under the direction of a physician.

• Interviews patients obtaining accurate client medical history, medication information, symptoms, and allergies.

  • Measures vital signs, and records information into electronic medical record.
  • Triages patient symptoms and concerns and consults with physician
  • Administers vaccines, preforms procedures, wound care, EKG's, Ear flushes, suture/staple removal, cortisone injection
  • Performs point of care laboratory testing as needed
  • Ordering and restocking of supplies. Maintains a safe, clean, organized environment in all areas.

• Main point of contact for patient calls/concerns, addressing refills and maintaining patient worklists workflow.

  • Medical records management maintaining patient confidentiality and filing.
  • Ensures care coordination with outside health care agencies and referring providers.
  • Built strong relationships with patients over 20+ years of effective communication skills fostering a trusting client relationship

Patient Care Technician

Elmbrook Memorial Hospital
Brookfield, WI
06.2003 - 2005
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.

Education

No Degree - Nursing Science

Waukesha County Technical College
Pewaukee, WI

Licensed Paramedic - Paramedicine

Waukesha County Technical College
Pewaukee, WI
01-2005

High School Diploma -

Kettle Moraine High School
Wales, WI
01-2002

Skills

  • Excellent customer service skills
  • Team player with excellent communication and collaborative skills
  • Compassionate medical professional who puts clients needs above everything
  • Proficient with electronic medical record systems or EPIC
  • Proficient with general computer used and fast typing

Timeline

Medical Assistant

Ascension Health Care
06.2003 - Current

Patient Care Technician

Elmbrook Memorial Hospital
06.2003 - 2005

No Degree - Nursing Science

Waukesha County Technical College

Licensed Paramedic - Paramedicine

Waukesha County Technical College

High School Diploma -

Kettle Moraine High School
Stacy Leitheiser