Stacy Levens
Elk River,MN
Summary
Dynamic professional with a proven track record in operational and service excellence, excelling in cross-functional team collaboration. Recognized as a valuable team player, consistently taking initiative to tackle new challenges with enthusiasm. Core competencies include process optimization and effective communication. Committed to driving organizational success through innovative solutions.
Overview
18
18
years of professional experience
Work History
Account Specialist
Resideo
Golden Valley, USA
07.2022 - Current
- Oversee and update MRP schedules weekly.
- Coordinate escalations to maintain continuous operations.
- Administer customer portals efficiently.
- Handled incoming calls, emails, and faxes.
- Collaborate with product management on unique initiatives.
- Aid BRK in managing releases and billing processes.
- Managed allocations for low-inventory products.
- Issued tax credits for eligible entities.
- Processed and completed returns.
Coordinator, Business Group Operations
Olympus Corporation Of The Americas
Center Valley, USA
01.2019 - 06.2021
- Established forecast standards for incoming EDI orders across multiple regions.
- Compiled and distributed weekly order reports to sales business centers.
- Responded to customer inquiries via phone, email and fax.
- Ensured timely deliveries by working closely with logistics and manufacturing departments.
- Trained and guided new employees.
Global Customer Support, Supply Chain
Olympus Surgical Technologies America, OSTA
Brooklyn Park, USA
09.2006 - 01.2019
- Managed forecast protocols for incoming EDI orders across multiple regions.
- Compiled weekly order summaries for sales business centers.
- Handled incoming communications, including calls, emails, and faxes.
- Coordinated with internal teams to ensure allocation needs met.
- Standardized work instructions to enhance processes.
- Oversee active price list updates and management.
- Provided registration details in collaboration with Regulatory.
Education
Skills
- Diligent Work Ethic
- Detail-Oriented Professional
- Collaborative Teamwork
- Oracle
- SAP
- Agile
- B2B Admin
- High Radius
- Sales Force
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook & Teams
- Process Improvement
- 5S Implementation Coordinator
- Volunteer for Meals on Wheels
Timeline
Account Specialist
Resideo
07.2022 - Current
Coordinator, Business Group Operations
Olympus Corporation Of The Americas
01.2019 - 06.2021
Global Customer Support, Supply Chain
Olympus Surgical Technologies America, OSTA
09.2006 - 01.2019
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