Dynamic Clinical Director with extensive experience at Clatsop Behavioral Healthcare, excelling in program implementation and quality assurance. Proven track record in fostering employee engagement and enhancing clinical outcomes through effective supervision and policy development. Skilled in communication and systems development, driving improvements in service access and community partnerships.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Clinical Director, Outpatient Services
Clatsop Behavioral Healthcare
07.2024 - Current
Responsible for all duties as outlined in Associate Clinical Director (below).
Intentionally cultivate a positive organizational culture that supports employee engagement, teamwork, open communication, ethical behavior, accountability.
Ensure Program Managers are meeting reporting requirements and support the agency in meeting metrics related to fidelity programs, OHA and CCO expectations. Complete program reports as needed.
Participate in program and operational improvement to improve clinical outcomes.
Develop and implement supervisory processes which facilitate team building within program and across teams for optimal communication and collaboration within outpatient services and with other departments such as DD and Intensive OP Services
Provides consultation for complex cases internally and externally with community partners.
Oversees access into services, including ease of access and timely access
Associate Clinical Director
Clatsop Behavioral Healthcare
01.2024 - 07.2024
Managed clinical and program operations for Child, Family and Adult Outpatient Services.
Provided clinical, administrative, and reflective supervision and coaching to Mangers of Outpatient teams.
Improved staff performance through ongoing coaching, mentoring, and professional development opportunities.
Facilitated the development and implementation of policies and procedures that ensured a consistently high standard of care for clients, based on best practices.
Strengthened relationships with community partners to increase referral sources and improve client outcomes.
Coordinated hiring process including training and orientation for employees in respective programs.
Child and Family Program Manager
Clatsop Behavioral Healthcare
10.2022 - 07.2024
Provided supervision and clinical oversight to Child and Family Team, including assistant program manager, clinicians, and peer support team.
Oversaw daily operations and management of outpatient, community- based services and evidence-based programs including WRAP, IIBHT, and school based mental health services.
Developed and maintained important community relationships including schools, DHS, law enforcement, healthcare providers and other community partners.
Ensured Child and Family Programs were meeting policy requirements and outcomes related to fidelity programs, OHA and CCO expectations.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Director of Programs, Social Services Division
Community Action Resource Enterprises, Inc.
04.2013 - 06.2022
Managed day to day and administrative operations for all programs and staff in CARE's Social Service Division including Homeless and Emergency services, Coordinated Entry for Tillamook County, Micro-Shelters, Energy Assistance, Housing Programs and Healthy Families home visiting services.
Responsibilities included: supervision and hiring of all staff; performance coaching and evaluations; grant and budget management for federal, state and local funding streams; program policy development, implementation and compliance; as well as technical assistance and quality assurance.
Provided clinical, administrative and reflective supervision to 5 case managers, 4 home visitors and 1 supervisor.
Delivered comprehensive case management services that were effective in promoting positive outcomes and empowered individuals and families to make positive and healthy choices in order to meet their goals.
Actively promoted Equity, Diversity and Inclusion at all agency levels including client services, staff, management, and policy. Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Healthy Families Program Manager
Community Action Resource Enterprises , Inc
08.2011 - 06.2022
Lead efforts as program manager to create comprehensive home visiting system in Tillamook County while simultaneously ensuring compliance with Healthy Families America( HFA) Model which is an evidence based practice.
Partnered with a variety of community agencies in order to meet local needs, enhance service delivery, and attain identified goals and outcomes.
Developed and implemented local program policies and procedures in order ensure to program compliance with HFA accreditation standards.
Developed plans and analyses based on data that address screening rates, family acceptance and retention, and cultural sensitivity as well as staff satisfaction and retention.
Collaborated with community partners to identify service gaps and increase access to home visiting services for disadvantaged or at risk populations in Tillamook County.
Responsible for hiring, orientation and training of staff and evaluating and coaching staff performance.
Child Welfare Supervisor
State Of Oregon DHS Child Welfare
05.2007 - 12.2010
Supervised all areas of Child Welfare including Child Protective Services, ongoing case management services, permanency, adoptions, certification, foster care and child abuse hotline for Clatsop, Columbia and Tillamook counties.
Recruited, Interviewed and hired Staff members offering exceptional talent and brought great skills to team.
Oversaw Staff development through in-depth trainings, workshops, seminars and other learning opportunities and determined work assignments.
Provided ongoing case specific supervision and review of child safety decisions, safety plans, CPS assessments, placement decisions, treatment / service plans, concurrent planning efforts, and compliance with court orders.
Developed and maintained working relationships with community partners in order to ensure child safety including courts, Juvenile Department, District Attorney's Office, schools, medical providers, and mental health agencies. Actively participated in Multi Disciplinary Teams, court activities, and Citizens Review Board.
Education
Masters of Social Work -
Portland State University
Portland, OR
09.2008 - 06.2010
Bachelor of Arts - Psychology/Sociology
Portland State University
Portland, OR
09.1986 - 06.1990
Skills
Excellent written and verbal communication skills
Systems and Policy Development
Program Implementation
Clinical Quality Improvement
Clinical, Reflective and Administrative Supervision
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