Stacy Totarella
Wickliffe,OH
Summary
Experienced in handling financial tasks including invoice preparation, payment processing, and resolving overdue balances. Proficient in accurately coding bills for organized recordkeeping and efficient tracking. Collaborative team player with a reputation for reliability and a strong drive for achieving results.
Overview
19
19
years of professional experience
Work History
Billing Specialist
Periodontal Associates, Inc.
01.2017 - Current
- Arranged for debt repayment and established repayment schedule based on customer finances
- Processed payments over phone
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Increased revenue retention by setting up follow-up system for outstanding payments.
Medical Insurance Biller
Diabetic Care Services and Pharmacy
08.2011 - 01.2016
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes
- Reviewed received payments for accuracy and applied to intended patient accounts
- Verified final claim submissions by comparing account charges with documentation.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Improved patient billing accuracy by diligently reviewing and editing medical insurance claims.
Phlebotomist
University Hospitals
05.2008 - 06.2011
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
- Prepared blood-collecting equipment to draw blood and safely store and transport samples
- Labeled blood vials with critical information like time of collection, date and patient name
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist
Hillcrest Hospital
09.2006 - 04.2008
- Verified collection orders and communicated discrepancies to nurses
- Conducted bleeding time tests and updated results into paper or electronic charts
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
Education
Phlebotomy Training Specialist -
Independence, OH10.2020
Medical Billing/ Medical Assisting ASPT Certified -
Cleveland Institute Of Dental-Medical Assistants
Cleveland, OH06.2006
Skills
- Insurance Verification
- Invoice Processing
- Claims Processing
- Payment posting
- Patient account management
- Collections
- Accounts receivable management
- Billing and Invoicing
Timeline
Billing Specialist
Periodontal Associates, Inc.
01.2017 - Current
Medical Insurance Biller
Diabetic Care Services and Pharmacy
08.2011 - 01.2016
Phlebotomist
University Hospitals
05.2008 - 06.2011
Phlebotomist
Hillcrest Hospital
09.2006 - 04.2008
Phlebotomy Training Specialist -
Medical Billing/ Medical Assisting ASPT Certified -
Cleveland Institute Of Dental-Medical Assistants