STACY LYN
Belfast,U S A
Summary
Dedicated professional with polished communication skills and a strong focus on customer service and sales. Proven ability to manage client inquiries effectively while maintaining trust and confidentiality. Adaptable professional with versatile background in financial services and client management. Recognized for team collaboration and organizational skills.
Overview
27
27
years of professional experience
Work History
Assistant Photo Manager, Sales
Norwegian Cruise Line Holdings Ltd.
Honolulu, HI
07.2016 - Current
- Works efficiently with the highest standards of customer service and sales skills including up-selling to maximize revenue consistently and finding creative solutions to challenges.
- Interaction with guests during photography sessions, strong presence in Photo Gallery and promoting Iris Photography and private studio experiences.
- Enjoys working in a team environment to continuously improve all areas of sales, to achieve budgeted goals.
- Manages retail photo inventory weekly.
- Training new staff and conducts weekly meetings on products and best practices for efficiency.
Consular Assistant & Legal Office Manager
Canadian Consulate & Shields Attorneys
Cape Town, South Africa
08.2014 - 03.2016
- Appropriately manage situations that arise in the field of emergency assistance for Canadians traveling in South Africa for lost, stolen or damaged passports.
- Handled enquiries pertaining to visas, immigration, legal & notary, criminal and fraud related matters.
- Prepared monthly expense reports for the Canadian High Commission.
- The Canadian Consulate office includes a law firm. I served as the Personal Assistant to the Honorary Consul and Office Manager to the law firm in addition to consular responsibilities.
- Engaged with trial processes from initial inquiry from a prospective client through to preparation for trial. Interaction with advocates, barristers, opposing attorneys, expert witnesses and clients involved in trial actions.
- Involved in certain business matters for the law firm and investment affairs including responsible for cash management. Experience with handling foreign transactions for clients.
Senior Credit & Risk Analyst
Bank of America Corporation
Belfast, Maine
09.1999 - 06.2013
- 11 years experience as a senior credit and risk analyst including compliance/audit in consumer lending and small business banking.
- Managed on-going monitoring of clients financial performance to assess creditworthiness taking into consideration industry trends and emerging risks.
- Ability to assess complex transactions and interpret financial statements to support decisions in a timely manner with supporting documentation.
- Adhered to bank policies and federal banking regulations for consumer lending and business banking.
- Presented to peers and management on current trends and shared best demonstrated practices during mentor and coaching opportunities to improve quality credit decisions.
- Assisted with education and mentor programs for new associates which included corporate travel several times a year.
- Proficient in adapting to new procedures as business climate changes.
Education
Business Management
Regis University
2017
Associates Degree: Accounting
The Boyd School
1997
Skills
- High standards of trust, honesty and confidentiality
- Polished communication skills
- Demonstrated leadership ability
- Personable engagement
- Strong listening skill set
- Organization & time management skills
- Office management & administrative skills
- Technical aptitude skills
- Strong analytical and effective negotiating skills
- Adaptable to business changes
- Ability to work in a team environment and independently
Timeline
Assistant Photo Manager, Sales
Norwegian Cruise Line Holdings Ltd.
07.2016 - Current
Consular Assistant & Legal Office Manager
Canadian Consulate & Shields Attorneys
08.2014 - 03.2016
Senior Credit & Risk Analyst
Bank of America Corporation
09.1999 - 06.2013
Associates Degree: Accounting
The Boyd School
Business Management
Regis University