Stacy Martin
Bordentown,NJ
Summary
Detail-oriented professional with extensive experience in home health care and patient registration. Recognized for strong verbal and written communication skills, time management, and critical thinking. Eager to leverage expertise in enhancing patient care and operational efficiency.
Overview
32
32
years of professional experience
Work History
Home Health Aide
Self Employed
New Jersey
01.2010 - 12.2020
- Provided personalized care and assistance with daily living activities for clients in home settings.
- Assisted clients with mobility, ensuring safety during transfers and ambulation.
- Monitored client health by checking vital signs and reporting changes to family or healthcare professionals.
- Developed individualized care plans based on client needs and preferences to enhance quality of life.
- Administered medications as prescribed, ensuring adherence to safety protocols and schedules.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Patient Registrar
RWJ Hospital Emergency Dept.
Hamilton Square, NJ
09.2006 - 07.2011
- Managed patient registration processes in a high-volume emergency department environment.
- Ensured accurate collection and verification of patient information upon arrival.
- Coordinated insurance verification and billing procedures for timely processing.
- Trained new staff on registration protocols and hospital systems for efficiency.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Utilized electronic health record (EHR) systems to maintain data integrity and accessibility.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
Medical Practice/Office Manager
Clement A. Maccia, MD
Cranford, NJ
01.1989 - 12.2004
- Oversaw daily operations of clinical office, ensuring efficient workflow and patient satisfaction.
- Implemented electronic health record (EHR) systems to improve patient data management and accessibility.
- Developed staff scheduling processes, optimizing coverage and reducing overtime costs.
- Mentored administrative staff, enhancing team performance and promoting professional growth.
- Streamlined billing procedures, increasing accuracy of claims submissions and reducing denials.
- Conducted regular audits of office procedures, identifying areas for process improvement and compliance adherence.
- Established policies for patient confidentiality, ensuring compliance with HIPAA regulations and best practices.
- Oversaw staff recruitment process, ensuring the hiring of highly qualified candidates who contributed significantly to the practice''s growth and success.
- Enhanced office productivity by overseeing daily operations, managing staff schedules, and allocating resources effectively.
- Led regular staff meetings to address concerns, share updates on office policies or procedures, and encourage open communication among team members.
- Created reports, presentations and other materials for executive staff.
- Coordinated office events, seminars and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 10 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
David Brearley Regional High School
Kenilworth, NJSkills
- Verbal and written communication
- Work Planning and Prioritization
- Self motivation
- Time management abilities
- Data entry
- Microsoft office
- Organizational skills
- Critical thinking
- Multitasking Abilities
Timeline
Home Health Aide
Self Employed
01.2010 - 12.2020
Patient Registrar
RWJ Hospital Emergency Dept.
09.2006 - 07.2011
Medical Practice/Office Manager
Clement A. Maccia, MD
01.1989 - 12.2004
High School Diploma -
David Brearley Regional High School