Stacy Maxwell
Farmington
Summary
Customer-focused professional with strong communication, problem-solving, and organizational skills. Experienced in managing inquiries, maintaining documentation, coordinating programs, and supporting individuals through clear communication and policy guidance. Skilled in case tracking, data systems, and providing high-quality service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Elementary Teacher
Ladera Del Norte Elementary
Farmington, NM
08.2021 - Current
- Responded to parent and student inquiries and provided guidance on school policies and procedures.
- Maintained detailed documentation on student progress, behavior, and interventions.
- Managed multiple student cases and ensured timely follow-up and communication with families.
- Used student information systems to track data, update records, and generate reports.
- Resolved classroom and parent concerns through research, communication, and problem-solving.
- Maintained a professional, empathetic, and service-oriented approach in all interactions.
Kids Kollege Coordinator
San Juan College
Farmington, NM
05.2021 - Current
- Recruited, hired, and onboarded instructors and program staff.
- Served as primary point of contact for staff and instructors, answering questions and resolving issues.
- Managed schedules, staffing assignments, and program logistics.
- Maintained program records, documentation, and staff information.
- Coordinated with multiple departments and stakeholders to ensure program success.
- Provided customer service to parents, instructors, and staff through phone and email communication.
- Tracked program issues and ensured timely resolution and follow-up.
Elementary Teacher
Bea Underwood Elementary
Parachute, CO
08.2016 - 05.2021
- Helped students build learning and study skills to achieve educational goals.
- Taught reading, language arts, mathematics
- Goal Setting
- Incorporated technology into classrooms to maximize student progress and understanding of course material.
- Created tests and assignments to evaluate student knowledge.
- Teacher Lead
Education
Masters of Arts - Curriculum and Instruction
Grand Canyon University
05.2019
Bachelors of Science - Elementary Education with an Emphasis in Math
New Mexico State University
05.2016
Skills
- Customer Service
- Case Management
- Conflict Resolution
- Policy Interpretation
- Documentation & Record Keeping
- Data Entry
- Microsoft Office / Google Workspace
- Communication (Phone & Email Support)
- Problem Solving
- Time Management
- Confidential Information Handling
Timeline
Elementary Teacher
Ladera Del Norte Elementary
08.2021 - Current
Kids Kollege Coordinator
San Juan College
05.2021 - Current
Elementary Teacher
Bea Underwood Elementary
08.2016 - 05.2021
Bachelors of Science - Elementary Education with an Emphasis in Math
New Mexico State University
Masters of Arts - Curriculum and Instruction
Grand Canyon University