Stacy Nunez
Spring,TX
Summary
As a personal shopper I made sure every customer was satisfied with their order. And received non-damaged goods and orders were completed at a appropriate time to make sure the customer received their goods on time. I was able to find shorter routes to be quick and efficient on my runs and spoke with vendors about items still in stock or not, and was able to find good substitutes for items that were either unavailable or damaged for a lower and affordable price,
Overview
2
2
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
02.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Communicated with vendors to stay informed of new products and stock availability.
Education
High School Diploma -
Klein Oak High School
Spring, TX05.2023
Skills
- Team Goals
- Personal Shopping
- Providing Feedback
- Online Ordering Familiarity
- Mobile Ordering Understanding
- Health Code Requirements
- Information Management
- Creative Solutions
- Guest Inquiries
- Guest Satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
02.2022 - Current
High School Diploma -
Klein Oak High School
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