A process-oriented and results driven individual, who has a passion for making solutions. Adaptable and eager to contribute to team success and further develop personal skills. Brings positive attitude and commitment to continuous learning and growth. Strive to lead with empathy and communicate effectively with both parents and children.
Hi, I’m
Stacy Paz
Katy,TX
Summary
Overview
8
years of professional experience
Work History
Fluoro-Seal
Customer Solutions
08.2000 - 03.2005
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced relationships with customers
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Traveled for trade shows and manager meetings
- Worked together with the Marketing manager to keep all brochures and technical information stocked and up to date.
Fluoro-Seal
Quality Control Analyst
01.1998 - 08.2000
Job overview
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Performed caustic and compatibility testing and generated reports on the results.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Worked closely with plant mangers to ensure quality before any shipments were released.
- Prevented any production shutdowns.
Famous Footware
Assistant Manager
12.1996 - 12.1998
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generate weekly sales reports
- Mentored and trained junior staff members in their professional development by offering guidance/support in their assigned roles.
Skills
- Customer service
- Project management
- Quality assurance
- Data analysis
- Root cause analysis
- Relationship building
- Problem-solving
- Multitasking Abilities
- Flexible and adaptable
- Process improvement
- Effective communication
Timeline
Customer Solutions
Fluoro-Seal
08.2000 - 03.2005
Quality Control Analyst
Fluoro-Seal
01.1998 - 08.2000
Assistant Manager
Famous Footware
12.1996 - 12.1998