Dynamic store manager with a proven track record in customer service excellence, staff training, and operational efficiency. Committed to driving sales growth and enhancing team performance through strategic leadership.
Overview
22
22
years of professional experience
Work History
Store Manager
AA's Corner Market
Phoenix, AZ
01.2018 - Current
Directed daily operations, ensuring optimal inventory management and product availability.
Mentored staff on customer service excellence, enhancing team performance and engagement.
Implemented new sales strategies, increasing overall store profitability and market share.
Analyzed sales data to identify trends, informing strategic purchasing and merchandising decisions.
Caregiver
Holms Home Care
Phoenix, AZ
01.2008 - 01.2018
Provided compassionate personal care, including assistance with daily living activities and mobility support.
Developed individualized care plans based on patient needs and preferences to enhance quality of life.
Administered medications and monitored vital signs to ensure adherence to healthcare protocols.
Developed and implemented training programs to enhance caregiver skills in patient care and safety procedures.
HR Field Staff Assistant
PHS
Phoenix, AZ
01.2004 - 01.2008
Managed daily administrative functions to improve workflow efficiency and support overall team objectives.
Managed scheduling and calendar activities to optimize workflow and ensure timely project completion.
Streamlined communication between departments, improving collaboration and information sharing.
Assisted in the preparation of reports and presentations, ensuring accuracy and adherence to deadlines.
Education
Associate of Science - Certified Medical Assistant
Apollo Medical College
Phoenix, AZ
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Training and mentoring
Store opening and closing
Timeline
Store Manager
AA's Corner Market
01.2018 - Current
Caregiver
Holms Home Care
01.2008 - 01.2018
HR Field Staff Assistant
PHS
01.2004 - 01.2008
Associate of Science - Certified Medical Assistant