Stacy Price
Dental
Troy,MO
Summary
Im a Dental assistant of 15 years. Over the years I have acquired Excellent customer service skills as well as the skill set to teach others the information that I have obtained. I have learned that not everyone learns the same way or at the same pace. Continued guidance and support is necessary. Working side by side with various dentists has also given me perspective of how differently things can be done and still have ideal out comes. Thinking outside of the box is something that I'm known for. I love to help others get to a high self confidence in what they're doing. Everyone has that potential.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
CX Tier 2/3
Dandy
Troy, Missouri
11.2020 - Current
- Retained existing clients by extending high quality and efficient support service.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Upsold products and services to increase company revenue
- Used TeamViewer to remotely assist practice with Trios scanning and software to submit cases
- Performed LIVE SCAN REVIEWS to inform Dr of quality of scans and help assist in modifying if needed
- Assist Practices in inquiries regarding account management
- Tier 2/3 for Customer support directly to the Dentist
- Handle First case monitoring to ensure the operation is running smoothly.
Expanded Functions Dental Assistant
Boardwalk Family Dental
Ofallon , Missouri
06.2016 - 10.2021
- Assisted Dr. directly in various procedures
- Building rapport with patients
- Cerec proficient. Scanning, designing and milling crowns, implant crowns, and surgical guides
- Surgical planning with CBCT and Cerec to fabricate surgical guides in the office or for fabrication via SICAT
- Place final restorations such as fillings, crowns, bridges, veneers and implant crowns
- Cerec scanner and MCXL milling unit, maintenance and trouble shooting
- Ordering supplies to keep practice under budget
- Review and discuss treatment options and pricing
Expanded Functions Dental Assistant
Crider
Wentzville, MO
05.2016 - 06.2016
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Placing final filling restorations
- Help discuss and review treatment options with patients
Education
High School Diploma -
Troy Buchanan High School
Troy, MO 08.2000 - 05.2004
EFDA Restorative 1 And Fixed Prosthetics
Ozark Technical College
Lake Of The OzarksBLS CPR Instructor
American Heart Association
Skills
Technical troubleshooting
Timeline
CX Tier 2/3
Dandy
11.2020 - Current
Expanded Functions Dental Assistant
Boardwalk Family Dental
06.2016 - 10.2021
Expanded Functions Dental Assistant
Crider
05.2016 - 06.2016
High School Diploma -
Troy Buchanan High School
08.2000 - 05.2004
EFDA Restorative 1 And Fixed Prosthetics
Ozark Technical College
BLS CPR Instructor
American Heart Association
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