Stacy Rhody Dumes
Katy
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PBS Billing Specialist
MD Anderson Cancer Center Hospital
Houston
05.2008 - Current
- Processed patient billing inquiries efficiently and accurately.
- Managed insurance claims submission and follow-up, ensuring timely payments.
- Reviewed billing statements for accuracy and compliance with hospital policies.
- Collaborated with clinical staff to resolve patient billing discrepancies, enhancing accuracy in patient accounts.
- Maintained up-to-date knowledge of healthcare billing regulations and procedures.
- Assisted in training new team members on billing software and processes.
- Worked with team members to identify and develop process improvements.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved discrepancies between customers' remittances and invoices received.
- Assisted various departments with billing-related inquiries and tasks.
- Maintained accurate records of collections, adjustments, and denials, supporting compliance and financial reporting.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Submitted claims to insurance companies.
- Expedited payments by verifying accuracy and currency of vendor information.
- Developed strong professional rapport with vendors and clients.
- Medicare compliance
Education
Lyndon Baines Johnson
Austin , TexasSkills
- Insurance claims processing
- Healthcare billing regulations
- Billing software maintenance
- Diagnostic coding assessment
Certification
HFMA CRCR Certified
Timeline
PBS Billing Specialist
MD Anderson Cancer Center Hospital
05.2008 - Current
Lyndon Baines Johnson