Stacy Roberts

Customer Service

Set up Scheduled Pick Ups

Submit Invoice adjustments

Submit Freight Write Offs

Get customers approved to ship alcohol

Get customers approved to ship Hazmat

Activate Ground Economy

Get customers approved for direct Billing

Order Supplies and Freight Boxes

Data entry and run reports

Greeted customers

Process customer transactions

Answer questions

Maintain a clean and organized checkout area

Conducted audits on internal controls and developed reports on findings.

Wrote reports, authored papers and organized supporting documentation.

Collaborated closely with other team members to develop audit plans.

Prepared reports and supporting documentation for audit findings.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.